Find a BPO company that matches your processes, fits your budget, and delivers measurable cost savings and service quality. Our directory lists vetted BPO companies, so you can compare providers with confidence.
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...
Top Services:
Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...
Top Services:
Enfinity Medical Billing is a healthcare revenue cycle management company that helps organizations maximize revenue and streamline operations through medical billing, transcription, credentialing, auditing, and consultation services...
Top Services:
Outsource Work is an Outstaffing Company specializing in Finance Recruitment and Bookkeeping Services. We help businesses hire skilled Ukrainian professionals who deliver accuracy, reliability, and cost savings of up to 70%...
Top Services:
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...
Top Services:
Our mission is to empower healthcare providers with reliable, transparent, and cost-effective outsourcing solutions that enhance financial performance and operational efficiency. By focusing solely on RCM and medical billing, we aim to simplify the financial side of healthcare, allowing providers to maximize...
Top Services:
Fyxer Industries Ltd distinguishes itself from the competition through our unparalleled commitment to client success, a comprehensive suite of services, and our innovative approach to outsourcing solutions. Unlike others in the industry, we prioritize a deep understanding of our clients' unique needs...
Top Services:
SysMD delivers smart, efficient healthcare solutions through expert revenue cycle management, medical billing, credentialing, coding, and transcription services. Founded in 2020, we help medical practices boost profitability, reduce administrative burdens, and stay compliant. Our team blends deep industry...
Top Services:
We offer specialized solutions in digital marketing, back-office support, and talent acquisition. AGO M.I.D.A.S. enhances brand visibility through innovative advertising. AGO B.O.S.S. streamlines operations with expert support. AGO T.A.L.E.N.T. connects businesses with top professionals. Our expertise helps...
Top Services:
Optimized EA was built for business owners who need more than a calendar babysitter - we bring brains, strategy, and a get-it-done mindset to your corner...
Top Services:
Dedicated virtual assistants and full phone teams, matched in 3 to 5 days, managed daily by our team, and backed by a 110-Day Guarantee. You run the business. We run the team...
Top Services:
Staff BD is a full-service digital marketing agency helping brands grow through targeted strategies in social media, SEO, paid ads, and content. Trusted by startups and service businesses worldwide...
Top Services:
Fortunes24 helps businesses in the US, UK, and Australia scale smarter with skilled, cost-efficient teams for customer support, sales, and back-office operations. We combine skill-first hiring with 24/7 availability to deliver consistent, measurable results...
Top Services:
BusinAssist is a trusted global partner for entrepreneurs, startups and established businesses seeking seamless company incorporation, professional virtual offices and a wide range of business support services...
Top Services:
eClaim Solution is a leading provider of healthcare billing services in the USA, helping medical practices simplify their revenue operations with accuracy and compliance. Our team specializes in end-to-end revenue cycle management services that ensure faster payments, reduced denials, and consistent...
Top Services:
Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs...
Top Services:
MedBrilliance RCM is among the USAs top medical billing companies, providing comprehensive billing, coding, and revenue cycle management services for physicians, clinics, and healthcare groups. Our team of certified medical billers and coders excels at reducing aged receivables and resolving claim denials...
Top Services:
MZ Medical Billing provides end-to-end medical billing services for clinics, hospitals, and multi-specialty practices across the United States. The team manages eligibility checks, coding review, claim submission, denial follow-ups, A/R recovery, and patient billing, helping providers maintain predictable...
Top Services:
At United Alliances, we bridge the gap between busy insurance agencies and the power of remote talent. We specialize in providing highly-trained virtual assistants (VAs) with a deep understanding of the insurance industry. Our mission is to streamline your operations, enhance customer service, and free up...
Top Services:
Express Virtual Assistant (EVA) is a globally managed virtual workforce solutions provider that helps businesses streamline operations through structured, performance-driven support systems. Founded in 2004 as a subsidiary of Flatworld Solutions, EVA goes beyond traditional outsourcing by offering a...
Top Services:
Led by a Cambridge MBA founder, RETLM BPO is providing cost effective but client focused outsourcing services to clients around the globe. These services cover range of industries including Real Estate, Edtech, Health care, Retail, ecommerce, transport, Telecom etc. Increase in Profit by 60%...
Top Services:
Get Professional Medical Billing and Coding Services that eliminate headaches and maximize your Revenue. Let us handle the complexity while you concentrate on delivering exceptional care...
Top Services:
Ferio Solutions is a Business Process Outsourcing company helping US businesses and healthcare providers through customer support, dedicated offshore teams, lead generation, medical billing, and revenue cycle management (RCM), delivering scalable solutions that drive efficiency and growth...
Top Services:
Bitrupt specializes in transforming ideas into successful digital products. We offer custom software development, mobile and web application development, product consulting, UI/UX design, and AI solutions. By combining technical expertise with strategic thinking, we help businesses unlock new opportunities...
Top Services:
VLBPO is a strategic nearshore outsourcing partner enabling organizations to transform operational performance, reduce costs, and scale with speed and control through high-impact workforce solutions...
Top Services:
Televator Solutions Private Limited is a business process outsourcing (BPO) company providing scalable operational support to businesses in India and international markets. The company offers customer support, lead generation, appointment setting, virtual assistance, back-office operations, data processing...
Top Services:
The firm offers tax, accounting and consulting services. We handle the back-office and bookkeeping functions of many private companies in South Florida. We are also happy to report that our lists continue to grow...
Top Services:
ARDEM Incorporated is a strategic outsourcing partner providing automated business solutions that help our clients work smarter. We partner with some of the most well-established companies in the world along with several state and federal agencies...
Top Services:
Professional QA solutions for publishers and developers.Testing projects for USA, Europe, South America, and Asia markets...
Top Services:
SunTec India is an AI-enabled IT and digital services company with 25+ years of experience, 1,500+ full-time employees, 8500+ clients worldwide, and a full spectrum of IT outsourcing, data solutions, digital engineering, eCommerce support, digital marketing and photo editing services...
Top Services:
HabileData is a leading provider of outsourced data annotation services, empowering companies around the globe to unlock the true potential of their artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) projects. With a focus on quality and accuracy, we offer a...
Top Services:
Finding the right data entry service company to help make sense of the outsourcing impact the success of your organization. Hire data entry company in India and save upto 70% in cost. It's cheaper than your in-house resources. Not sure? Take a free trial from us now...
Top Services:
We are the leading provider of Internet Marketing Solutions in India. We expertise in core areas like Search Engine Optimization, Social Media Optimization, Content Marketing and many more. Our aim is to endow you with the customized online marketing so that you gain advantage over your competitors...
Top Services:
We provide a wide range of IT integration services for enterprises, with a key focus on Big Data storage solutions, infrastructure and networking optimization, cybersecurity and ML-based business analytics...
Top Services:
Aidey is a BPO company, providing businesses of all sizes with an efficient way to manage their operations through flexible and cost-effective outsourcing solutions...
Top Services:
Data Entry, Data Conversion, Data Processing, Web Scraping, Online Data Entry Specialist, Offline Data Entry Specialist, Excel Data Entry Representative, Data Extraction , Magento Product Upload Services, eCommerce Product Upload Services , Catalog Data Entry...
Top Services:
Top Offshore BPO company...
Top Services:
FreelanceTopic is the best SEO service provider company in Bangladesh. We are also working for our global clients. Our 50% of clients are from outside of Bangladesh. We have multiple service like; Best Web Design service, Digital Marketing , Freelance article writing...
Top Services:
Go4Customer specializes in call center outsourcing, offering innovative and performance-driven customer support solutions across various industries. Through advanced technology, in-depth insights and industry expertise, we provide a comprehensive approach that covers voice, live chat, email and social media...
Top Services:
Unique designs, ultra customized development, and mobile applications. Our unique combination of skills and talent lets our team knock a variety of projects out of the park. We're a full-service website design, development, and consulting agency that generates growth and revenue for our clients...
Top Services:
Call Center Sales Pro (CCSP) offers a comprehensive range of services for businesses in the United States. These services include telephone answering, healthcare call centers, outsourced call centers, business process outsourcing (BPO), nurse triage, appointment setting and call center consulting...
Top Services:
Providing professional Artificial intelligence and RPA services to businesses aiming to increase efficiency and generate value. By offering knowledge and information to businesses of all sizes Pro Ai can design, recruit and roadmap a successful solution aimed at driving business growth...
Top Services:
Excellis IT is an award-winning software development and IT company in Kolkata, India. . We offer digital marketing, UI & UX design, web design, mobile app development, BPO service, etc...
Top Services:
We are an award winning Malaysian company in the areas of Customer Experience, Learning & Training, Human Resource Outsourcing ,Talent Management and Business Process Outsourcing (BPO). Providing cost effective contact centers, Business Process, IT and Managed services from Malaysia...
Top Services:
We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...
Top Services:
Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look...
Top Services:
ALLSTARSIT is an international outstaffing service provider that helps businesses recruit, pay, insure, and support top global talent with payroll, benefits, and more...
Top Services:
AccelProx is a leading provider of Consulting, Information Technology and Knowledge Process Outsourcing services...
Top Services:
Global Impact Sourcing LLC is a social cause-based business process outsourcing company that is in the forefront of teaching companies on the inner workings and benefits of impact sourcing as well as how companies can most effectively profit from impact sourcing. Businesses not only gain economic...
Top Services:
Pexly offers comprehensive customer support services that help you improve relationships with your customers and increase retention rates...
Top Services:
Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding BPO companies. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.
Learn more about DesignRush Agency Ranking Methodology.
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Business process outsourcing, or BPO companies, charge between $8 and $60 per hour for customer service, with monthly per-agent rates ranging from $1,200 to $4,000 depending on location, skill level, and support complexity.
What you pay depends on the contract structure. There are four main models:
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
ProposalsFor your project
Specify your budget, timeline and project requirements
Our experts curate a list of up to 5 most qualified candidate agencies
We connect you with them so you can choose the most suitable partner
-preview-webp.webp)