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Browse top customer service outsourcing companies that deliver scalable, 24/7 support solutions designed to streamline operations and reduce costs through advanced support technology. For businesses seeking local expertise, explore American customer service outsourcing companies that provide high-quality service tailored to domestic markets.

We Have Researched The Best Customer Support Agencies For You

383 Companies - Rankings updated: August 20, 2026

Each agency listed on DesignRush is assessed for industry expertise, and customer testimonials to inform your choices. Some featured agencies have paid placements.

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  • Zoetic BPO Services

    Your Trusted Partner In Scalable BPO Services

    Your Trusted Partner In Scalable BPO Services

    We are the fastest-growing BPO in India. Offers the best business opportunities in the industry. Deals in non-voice process, voice process, BPO solutions, banking process, digital marketing, and IT projects...

    Top Services:

    • BPO
    • Business Consulting
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Noida, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    View Profile

  • Industrial Cold Calling

    Fish up your customer in the industrial market

    Fish up your customer in the industrial market

    We offer cold calling services in industrial markets (preferably Europe). We are professional sales engineers with experience in different tech fields. Our main markets are metal and woodworking, plastic processing, oil and gas, FMCG production, and agro-. You get a simple or promoted database with...

    Top Services:

    • Business Consulting
    • Market Research
    • Call Centers
    • Phone Answering Services
    • Translation Services
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Portfolios Count
    2 Projects Listed
    View Profile

  • Paul Virtual Solutions

    Partner with the Best.

    Partner with the Best.

    Paul Virtual Solutions, based in Regina, Saskatchewan, offers a range of services including International Trading, BPO, Call Center & HR Solutions, and Affiliate Marketing led Sales Solutions to clients globally. We excel in facilitating seamless connections between Manufacturers, Suppliers, and Potential...

    Top Services:

    • Affiliate Marketing
    • Call Centers
    • Business Consulting
    • BPO
    • Customer Support
    • Show more
    Location
    Regina, Canada
    Number of Employees
    Under 49
    View Profile

  • Atoro

    Atoro - A global team of certified & experienced consultants offering clients end-to-end support in achieving stress-free data compliance and cybersecurity certification...

    Location
    Dublin, Ireland
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • CoderzHub

    Where Ideas Turn Into Scalable Products.

    Where Ideas Turn Into Scalable Products.

    CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing...

    Top Services:

    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Software Development
    • WordPress Website Design
    • Show more
    Location
    Plano, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Idi Oumarou

    Secure And Reliable Websites For Professionals

    Secure And Reliable Websites For Professionals

    Idi Oumarou is an independent web designer who builds secure, reliable, and professional websites for lawyers, accountants, consultants, and other professional services firms. He provides fixed-price website packages with fast turnaround times, offering mobile-friendly design, SEO setup, analytics, privacy...

    Top Services:

    • Business Consulting
    • Customer Support
    • Staff Augmentation
    • WordPress Website Design
    • Show more
    Location
    Spokane, Washington
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Leads Magnet

    GET LIVE LEADS Anytime, Anywhere

    GET LIVE LEADS Anytime, Anywhere

    Leads magnet consistently launches a multitude of online and offline marketing campaigns to drive traffic to our in-house call center...

    Top Services:

    • Customer Support
    Location
    Houston, Texas
    Number of Employees
    Under 49
    View Profile

  • Impactable

    Your B2B LinkedIn Ads Agency

    Your B2B LinkedIn Ads Agency

    Impactable has served over 1,000+ B2B brands and was acquired by a data-heavy investor in 2021. Our services and retargeting strategies are designed specifically for your business needs...

    Top Services:

    • PPC
    • Advertising
    • Digital Marketing
    • Social Media Marketing
    • Email Marketing
    • Show more
    Location
    Cape Coral, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Prossistant

    Your Trusted Partner In Virtual Support & Business Efficiency

    Your Trusted Partner In Virtual Support & Business Efficiency

    Prossistant is your trusted partner in business support, streamlining operations, client communication, and back-office processes. Our skilled team delivers tailored assistance across marketing, sales, administration, accounting, paralegal, and technical workflows. Integrated seamlessly into your systems, we...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    Location
    Madison, Wisconsin
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    View Profile

  • Discipline Infotech

    Expert Web Application Development Company.

    Expert Web Application Development Company.

    Partner with Discipline Infotech for Web Application Development services, including web and mobile apps development, driving business success with Web Application Development Company...

    Top Services:

    • Web Design
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Show more
    Location
    Ahmedabad, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Wiscripts

    Helping Lawyers Grow Online

    Helping Lawyers Grow Online

    Wiscripts is a legal marketing agency that helps law firms strengthen their online presence through SEO, content marketing, social media management, and thought leadership strategies. Specializing exclusively in the legal industry, the agency supports personal injury, family law, technology law, and other...

    Top Services:

    • Public Relations
    • Digital Strategy
    • Digital Services
    • Web Development
    • SEO
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
    View Profile

  • Orpiv

    Empowering Small Business Success

    Empowering Small Business Success

    Inspired by the potential of the digital revolution and recognizing that small businesses may be unable to access quality web development and lead generation services due to cost, Orpiv was founded. Our 35 specialists have over three to four years of experience in this field combined with a mission-focused...

    Top Services:

    • Web Development
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Customer Support
    • Show more
    Location
    Baramula, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • IPPBX for Offices

    Reliable IP PBX & PABX solutions for offices with VoIP phones from Yealink, Yeastar, Fanvil

    Reliable IP PBX & PABX solutions for offices with VoIP phones from Yealink, Yeastar, Fanvil

    Running a modern business in Pakistan requires reliable communication, and thats exactly where IPPBX solutions make the difference. At IPPBX.com.pk, we deliver enterprise-grade IP PBX systems, VolP phones, and call center solutions designed for homes, offices, and large organizations. From IP phone...

    Top Services:

    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Staff Augmentation
    • Managed Services
    • Show more
    Location
    Lahore, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $1/hr
    Minimal Budget
    Under $1,000
    View Profile

  • Concert8

    With a management team whose history in the Business Process Outsourcing industry exceeds 15 years, multi-national operations in several countries, multi-national customers, and a global network that spans 3 countries, Concert8 has been a critical partner to all its customers in achieving business goals...

    Top Services:

    • Customer Support
    • Call Centers
    • Accounting
    Location
    Richmond, Canada
    Number of Employees
    Under 49
    View Profile

  • zyp

    Your Global Tech Partner

    Your Global Tech Partner

    At zyp, we're not just writing code; we're shaping digital futures. Whether you're a visionary startup or an established enterprise looking to evolve, we're here to transform your tech dreams into reality. Join us on a journey of innovation, growth, and success...

    Top Services:

    • Software Development
    • AI Development
    • Blockchain
    • Mobile App Development
    • Web Development
    • Show more
    Location
    Islamabad, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed
    View Profile

  • GetNuva

    Focus on What Matters!

    Focus on What Matters!

    GetNuva connects businesses in the USA with exceptional virtual assistants worldwide. Boost your productivity, drive growth, and embrace diversity with our cost-effective solutions. Lets transform your business together...

    Top Services:

    • HR Outsourcing
    • Content Marketing
    • Graphic Design
    • Market Research
    • BPO
    • Show more
    Location
    West Hartford, Connecticut
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Switch360

    Smart, Scalable Virtual Assistants For Property Management & Customer Support

    Smart, Scalable Virtual Assistants For Property Management & Customer Support

    Switch360 is your dedicated partner in unleashing the full potential of your enterprise. Specializing in exceptional outsourcing solutions, we redefine the customer support landscape to propel your business toward unprecedented success. With a focus on digital dominance, we bring our expertise in short-term...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    View Profile

  • WhizCrow

    Reputation = Revenue

    Reputation = Revenue

    WhizCrow is a technology-driven Online Reputation Intelligence and Management and Trust and Safety agency built for companies of all sizes, where reputation isn't a cost centre-it's a strategic imperative protecting and catalysing revenue...

    Top Services:

    • Reputation Management
    • Digital Marketing
    • Customer Support
    • SEO
    • Social Media Marketing
    • Show more
    Location
    Newark, Delaware
    Number of Employees
    Under 49
    Average Hourly Rate
    $60/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (4)

  • Profusion Systems

    Turning Ideas Into Apps | Your Vision, Our Innovation

    Turning Ideas Into Apps | Your Vision, Our Innovation

    Profusion Systems is a leading mobile application and software development agency that turns creative concepts into innovative, user-friendly solutions. Founded in 2012, the agency specializes in custom software, cloud migration, and chatbot development, catering to mid and large-sized businesses. With a...

    Top Services:

    • Software Development
    • Cloud Consulting
    • Mobile App Development
    • Web Development
    • Software Testing
    • Show more
    Location
    Downers Grove, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    View Profile
    5.0 5.0 (4)

  • TechOPS

    TechOPS Pioneers in Innovative IT Solutions!

    TechOPS Pioneers in Innovative IT Solutions!

    TechOPS transforms IT challenges into opportunities, specializing in cloud infrastructures and cybersecurity solutions. Our expertise ensures your business stays ahead in a rapidly evolving technological landscape. With TechOps, you gain a reliable partner dedicated to optimizing your IT operations for...

    Top Services:

    • DevOps Consulting
    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Cybersecurity
    • Show more
    Location
    Bucharest, Romania
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (9)

  • The BPO Network

    Offshoring Staffing is the best way to access top-level talent at a cost around 70% cheaper than your home country. We have decades of experience vetting outsourcing providers and can help you fastrack your due diligence process so you can start leveraging the benefits of outsourcing sooner. We work...

    Top Services:

    • Business Consulting
    • Accounting
    • Customer Support
    • BPO
    • Call Centers
    • Show more
    Location
    Perth, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    View Profile

  • Conversational LLC.

    We Provide The Right Virtual Receptionist or Answering Service for Your Business.

    We Provide The Right Virtual Receptionist or Answering Service for Your Business.

    At Conversational we serve a variety of business types. Our Staff are specialty trained members of each of those mentioned administrative groups, who excel at their work. The receptionists love dealing with the different cultures and research your business to portray the right fit for you...

    Top Services:

    • Phone Answering Services
    • Customer Support
    • Call Centers
    Location
    Fredericksburg, Virginia
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    View Profile

  • IT Project Management Consulting Services

    Empowering people and organizations to achieve project management excellence

    Empowering people and organizations to achieve project management excellence

    We aim to drive innovation and best practices in project management by providing the right knowledge and skillsets needed for individuals and businesses to manage better IT implementation projects...

    Top Services:

    • Business Consulting
    • HR Outsourcing
    • IT Services
    • Cloud Consulting
    • BPO
    • Show more
    Location
    Barcelona, Spain
    Number of Employees
    Under 49
    Average Hourly Rate
    $85/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Instant Solution

    Effortlessly Accurate, Every Time

    Effortlessly Accurate, Every Time

    Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile
    5.0 5.0 (6)

  • LeadRoad

    Lead Generation, Redefined.

    Lead Generation, Redefined.

    LeadRoad is a B2B lead generation agency connecting businesses with their ideal clients. Targeting decision-makers, LeadRoad helps clients secure their first software-as-a-service (SaaS) sales lead within two weeks. The agency combines ethical sales practices with innovative strategies to enhance visibility...

    Top Services:

    • Email Marketing
    • Customer Support
    • Call Centers
    Location
    Nagpur, India
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Triballi

    Boost Sales Growth.

    Boost Sales Growth.

    We are company specializing in outbound sales, aiming to help you increase your number of clients or customers. Our business models goal is to schedule meetings with potential clienst for you...

    Top Services:

    • Email Marketing
    • Direct Marketing
    • Business Consulting
    • Market Research
    • Call Centers
    • Show more
    Location
    Belgrade, Serbia
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • GRO IT Solutions

    Outsourcing Professional Bookkeeping and Accounting Services

    Outsourcing Professional Bookkeeping and Accounting Services

    GRO IT Solutions Pvt Ltd is a Pune based Accounting and Bookkeeping solution provider for all kind of businesses across globally. We are happily serving Singapore based client since last 9 years. Since GRO IT's inception in 2014, our team of experts have fulfilled clients' business needs with agility and...

    Top Services:

    • Accounting
    • HR Outsourcing
    • Customer Support
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    View Profile
    3.9 3.9 (21)

  • rethinkCX

    We Match You with Global Vendors for Cost-Effective, High-Quality CX

    We Match You with Global Vendors for Cost-Effective, High-Quality CX

    RethinkCX connects businesses with the perfect outsourcing partner to elevate customer experience and reduce costs. As expert consultants, we match you with global vendors offering high-quality, scalable solutions tailored to your needs. Our technology-driven approach, including AI and analytics, ensures...

    Top Services:

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • CRM Consulting
    • Show more
    Location
    Toronto, Canada
    Number of Employees
    Under 49
    View Profile

  • Essential Virtual Assistant

    You Can Do Anything, But Not Everything Start Delegating, Start Succeeding: EVA Is Here To Help.

    You Can Do Anything, But Not Everything Start Delegating, Start Succeeding: EVA Is Here To Help.

    Essential Virtual Assistant LLC, established in February 2023, is a leading provider of virtual assistant services based in Riviera Beach, Florida. Our mission is to empower businesses by offering tailored administrative support, enabling them to focus on core operations and achieve greater efficiency...

    Top Services:

    • Social Media Marketing
    • Transcription Services
    • Customer Support
    • Email Marketing
    • Show more
    Location
    West Palm Beach, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    View Profile

  • EvolveUp

    Workforce Optimization For People-centric Businesses

    Workforce Optimization For People-centric Businesses

    EvolveUp is an Austin-based consulting firm specializing in workforce optimization for people-centric businesses. The company combines strategic consulting with hands-on HR technology implementation to help organizations improve efficiency, reduce costs, and align their workforce with business goals...

    Top Services:

    • HR Outsourcing
    • Customer Support
    • Business Consulting
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (6)

  • Phyiatric LLC

    End-to-End Revenue Cycle Management Services (Medical Billing and Coding)

    End-to-End Revenue Cycle Management Services (Medical Billing and Coding)

    At Phyiatric, we simplify the complex. As a full-service healthcare revenue cycle management partner, we empower providers with tailored solutions that drive efficiency, optimize cash flow, reduce denials, successful claim filing, and ensure compliance - every step of the way. Our experts and technology for...

    Top Services:

    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Transcription Services
    • Show more
    Location
    Moseley, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Book a VA

    Professional Virtual Assistant Services

    Professional Virtual Assistant Services

    We are a Virtual Assistant Services company providing a range of services to clients worldwide, including online business management, project management, tech virtual assistance, general admin and customer support services. Our virtual assistants serve SMEs' in various industries...

    Top Services:

    • Customer Support
    • Accounting
    • SEO
    Location
    Cape Town, South Africa
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    View Profile

  • Busy Made Simple

    Create efficiencies and streamline processes.

    Create efficiencies and streamline processes.

    Busy Made Simple offers small businesses a virtual team to support growth without the hassle of hiring. Our Virtual Assistant and Online Business Manager services streamline operations, handling client management, digital marketing, and online systems, so you can focus on what you love...

    Top Services:

    • Customer Support
    • CRM Consulting
    • IT Services
    • Business Consulting
    • Social Media Marketing
    • Show more
    Location
    Canberra, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Soft Web Work

    Grow Your Online Sales with Expert Marketplace & Product Data Management

    Grow Your Online Sales with Expert Marketplace & Product Data Management

    Softwebwork helps eCommerce sellers grow with expert marketplace management, SEO-optimized listings, and accurate product data services...

    Top Services:

    • Customer Support
    Location
    Nagpur, India
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    View Profile

  • RIOT Ecommerce Solutions

    Happy Customers, Successful Companies.

    Happy Customers, Successful Companies.

    RIOT Ecommerce is a full-service outsourcing agency that provides a pool of talented and experienced professionals with skills in Customer service/support, Data entry, Administrative support, and Virtual assistance...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • eCommerce
    • Graphic Design
    • Show more
    Location
    Gurgaon, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    View Profile
    5.0 5.0 (20)

  • Evateck

    Business processes, outsourced without compromise

    Business processes, outsourced without compromise

    Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Fort Lauderdale, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $16/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • QuantumFind AI

    Empowering Businesses with AI Chatbots

    Empowering Businesses with AI Chatbots

    At QuantumFind AI, we passionately believe that every company, regardless of size or scale, should have access to cutting-edge technologies like our highly sophisticated and advanced custom-built AI Chatbots. This commitment is the driving force behind QuantumFind AI...

    Top Services:

    • AI Development
    • Digital Strategy
    • CRO
    • IT Services
    • Business Consulting
    • Show more
    Location
    Dubai, United Arab Emirates
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • The Agency Sales and Marketing

    We Execute Sales

    We Execute Sales

    The Agency MENA is a UAE-based B2B sales execution company that provides outsourced sales teams for businesses entering or expanding in the UAE market. Its field sales team operates across Dubai, Abu Dhabi, and the other Emirates, handling prospecting, meetings, negotiations, pipeline management, and...

    Top Services:

    • Business Consulting
    • Call Centers
    • Market Research
    • Customer Support
    • AI Development
    • Show more
    Location
    Dubai, United Arab Emirates
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
    View Profile

  • Datum Decipher Analytics

    Our business is to do your business

    Our business is to do your business

    At Datum Decipher Analytics, our focus is on delivering customer-centric solutions across a wide range of service lines and functions, including consulting, technology, & outsourcing. We understand that every business is unique, and our goal is to help our clients achieve their objectives through innovative...

    Top Services:

    • BPO
    • Big Data Analytics
    • Web Development
    • WordPress Website Design
    • Web Design
    • Show more
    Location
    Udaipur, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    View Profile
    4.6 4.6 (11)

  • Fluency LLC

    Professional Multilingual Communication And Support At Scale

    Professional Multilingual Communication And Support At Scale

    Fluency LLC provides a comprehensive suite of human-led call center services designed to bridge communication gaps and enhance customer experience. Based in Columbus, Ohio, we specialize in high-stakes environments where linguistic precision and cultural empathy are essential...

    Top Services:

    • Call Centers
    • BPO
    • Translation Services
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Hilliard, Ohio
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
    View Profile

  • RMM Technologies

    Innovation our Passion.

    Innovation our Passion.

    RMM a quality IT solutions and professional services provider, offers a wide range of expertise in building Software Applications, Systems Integration, Product Development, Business Consulting in SharePoint, Online Branding, Quality Website Development, UI/UX works and many more...

    Top Services:

    • Web Design
    • Web Development
    • Mobile App Development
    • Software Development
    • IT Services
    • Show more
    Location
    Coimbatore, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $22/hr
    Minimal Budget
    Under $1,000
    View Profile
    4.7 4.7 (6)

  • Unified Bizness Tech N.V.

    Where technology meets business.

    Where technology meets business.

    Unified Bizness Tech provides high-quality, efficient, and effective solutions tailored to meet your business needs. Our expertise ensures seamless integration and optimal performance, empowering your business to thrive in a competitive market...

    Top Services:

    • ERP Consulting
    • CRM Consulting
    • Managed Services
    • WordPress Website Design
    • eCommerce Development
    • Show more
    Location
    Paramaribo, Suriname
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    4.7 4.7 (3)

  • Zoha Global Solutions

    Outsource Smart Cut Expenses

    Outsource Smart Cut Expenses

    We help businesses scale through reliable outsourced talents covering data entry, admin tasks, annotations, lead generation, and digital operations with unmatched speed and quality...

    Top Services:

    • BPO
    • Call Centers
    • AI Development
    • Customer Support
    • Show more
    Location
    Addis Ababa, Ethiopia
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    5 Projects Listed
    View Profile

  • FunnlQ

    Your Partner From Awareness To Acquisition

    Your Partner From Awareness To Acquisition

    FunnlQ is a next generation lead generation service providers for B2B SaaS and Services companies. FunnlQ offers BDR as a Service, Appointment Booking, CRM consultation and Outbound consulting services...

    Top Services:

    • Design Services
    • SEO
    • PPC
    • Digital Marketing
    • Customer Support
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
    View Profile

  • Reliance

    Cost-Effective Outsourcing Solutions

    Cost-Effective Outsourcing Solutions

    We support businesses to succeed by outsourcing and providing centralised remote workers using cost effective solutions...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Show more
    Location
    Cheltenham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    View Profile

  • Alphalead Global Solutions

    Accelerating Opportunities. Defining Growth.

    Accelerating Opportunities. Defining Growth.

    Startups & SMEs Outsourcing Partner...

    Top Services:

    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Market Research
    • eCommerce Development
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    Location
    Mandaue City, Philippines
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Techtweek Infotech

    Fostering Business Growth Through Innovation

    Fostering Business Growth Through Innovation

    Techtweek Infotech is more than just an IT services agency. It is a catalyst for business transformation in the digital age. With over 15 years of experience and a dedicated team of experts, the agency delivers cutting-edge IT solutions that drive growth and success. Techtweek Infotech guides businesses...

    Top Services:

    • IT Services
    • Staff Augmentation
    • Cloud Consulting
    • IT Compliance Solution
    • DevOps Consulting
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    Location
    Sheridan, Wyoming
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000
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    5.0 5.0 (3)

  • Devlofox Technologies

    Empower Your Digital Presence

    Empower Your Digital Presence

    Devlofox Technologies is a premier digital agency that bridges the gap between high-end design and ROI-driven technology. We specialize in building scalable digital assets that help businesses transition from just having an online presence to achieving market dominance. Our approach combines minimalist...

    Top Services:

    • Web Design
    • eCommerce Development
    • Logo Design
    • SEO
    • PPC
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    Location
    Delhi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $9/hr
    Minimal Budget
    Under $1,000
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  • DCA Virtual Business Support

    Marketing and Administration Support for Emerging Businesses

    Marketing and Administration Support for Emerging Businesses

    Looking to take your business to the next level? The #VASuperheroes of DCA Virtual Business Support are here for you! Outsource those time-consuming administrative, creative and website tasks so that you can fully devote yourself to maximizing growth opportunities - these superheroes have got it handled...

    Top Services:

    • Email Marketing
    • Content Marketing
    • Social Media Marketing
    • Customer Support
    • Graphic Design
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    Location
    Richmond, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $1,000 - $10,000
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  • Astronet

    We Are Super Stars.

    We Are Super Stars.

    We specialize in delivering cutting-edge, scalable, and top-notch technology solutions, dedicated to transforming ideas into realities, creating impactful change across diverse industries and propelling you towards success!...

    Top Services:

    • Software Development
    • Customer Support
    Location
    Managua, Nicaragua
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
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Services Related to Customer Support

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Why People Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding customer service outsourcing companies. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

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Learn more about DesignRush Agency Ranking Methodology.

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DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

Customer Service Outsourcing Company FAQs

What is a customer service outsourcing company?

A customer service outsourcing company is a third-party service provider that supplies businesses with trained agents to handle customer communications via email, live chat support, social media, SMS, and phone calls. Agents are trained to quickly and efficiently assist customers 24/7, allowing clients to focus on their core business processes.

How can outsourcing customer support help businesses streamline service operations?

Customer service outsourcing companies answer inquiries, address concerns, solve issues, and conduct sales transactions through select customer channels. Additionally, they recruit and train agents, build scripts, and audit calls, chats, and emails, all to help businesses streamline service operations.

Which businesses benefit most from outsourced customer support?

Outsourced customer support is most valuable for businesses with high ticket volumes, seasonal spikes, or repetitive inquiries. Industries like eCommerce, SaaS, fintech, travel, healthcare, gaming, and telecom often rely on it for 24/7 coverage, multilingual service, and cost-efficiency.

It also benefits fast-growing SMBs that need to scale quickly without building large in-house teams.

What are the top-rated outsourced customer service agencies on DesignRush in 2025?

Top-rated outsourced customer support service agencies on DesignRush in 2025 are:

  1. Simply Contact
  2. PEXLY
  3. WOW24-7
  4. HiredSupport
  5. Peak Support
  6. Odondo
  7. Global Response
  8. Unity Communications
  9. ROI CX Solutions
  10. Influx

What core and specialized support services do customer support outsourcing companies provide?

Customer support outsourcing companies provide the following services:

  • Phone support
  • Email support
  • Social media management
  • Live chat support
  • Customer communities and forums support
  • Video call support
  • Multichannel support

What are typical costs for outsourcing customer support in 2025?

Customer service outsourcing services cost an average of $8 to $15 per hour, depending on team size, agency location, type of customer channels, number of premium services, technology setup, and industry specialization. 

How quickly can a business see improvements in customer service metrics after outsourcing customer support?

Most businesses begin to see improvements in basic service metrics (response time, ticket backlog, coverage) within the first 2-4 weeks of outsourcing, once agents are trained and processes stabilize.

More advanced metrics like CSAT, NPS, and customer retention typically show measurable gains after 2-3 months, as the outsourced team fully adopts brand voice, product knowledge, and workflow optimizations.

What should you look for when choosing a customer support outsourcing company?

When choosing a customer support outsourcing company, look for industry expertise, scalability, and multichannel support. Ensure they offer strong QA processes, secure compliance certifications, cultural alignment with your brand, and transparent pricing.

What red flags indicate that a customer support outsourcing agency may not be the right fit?

The following red flags indicate that a customer support outsourcing agency may not be the right fit for your business:

  • Lack of transparency in pricing, contracts, or performance reporting
  • No proven experience in your industry or relevant compliance standards
  • High agent turnover or poorly trained staff
  • Weak communication and slow response during onboarding
  • Limited technology integration with your CRM or help desk tools
  • Generic scripts instead of adapting to your brand voice
  • Inflexibility to scale up/down or adjust processes

What key questions should you ask before hiring a customer support outsourcing company?

Before hiring a customer support outsourcing company, ask the following questions:

  1. Do you specialize in a particular industry, service, or technology?
  2. What is your average customer satisfaction score?
  3. What is your average call volume?
  4. Do you offer multilingual customer support?
  5. What is your approach to customer service strategies? How do you foster a customer-centric culture?
  6. What are your operational hours?
  7. What tools and technologies do you use to provide and monitor customer experience? Will I have access to these?

How does outsourcing differ from using in-house teams or customer support software?

Outsourcing provides trained external agents who handle customer interactions at scale, often with 24/7 and multilingual coverage. In-house teams offer more brand control but are more expensive to scale and harder to staff quickly

Customer support software, on the other hand, automates workflows and self-service, but still requires outsourced or in-house people to manage complex cases.

Which platforms, multilingual tools, and KPIs do top customer service outsourcing companies use?

Top outsourcing companies use platforms like Zendesk, Freshdesk, HappyFox, and TeamSupport for ticketing and CRM.

They often pair the platforms with AI-powered multilingual tools such as Helpshift and Language I/O for real-time translation and global coverage. Customer service outsourcing companies also rely on localization systems like Lokalise to manage multilingual content.

Customer support agencies use the following KPIs:

  • Average Response Time
  • Average Handle Time (AHT)
  • Customer Satisfaction Score (CSAT)
  • Net Promoter Score (NPS)
  • Service Quality (SERVQUAL)
  • First Contact Resolution Rate
  • Escalation Rate
  • Resolution Rate
  • Issue Resolution Time
  • Cost Per Resolution
  • Volume By Channel
  • Abandonment Rate
  • Error And Accuracy Rate

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared insights on building agile support teams and what it takes to maintain quality service. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

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