Browse top customer service outsourcing companies that deliver scalable, 24/7 support solutions designed to streamline operations and reduce costs through advanced support technology. For businesses seeking local expertise, explore American customer service outsourcing companies that provide high-quality service tailored to domestic markets.

We Have Researched The Best Customer Support Agencies For You

291 Companies-Rankings updated: August 20, 2026

Each agency listed on DesignRush is assessed for industry expertise, and customer testimonials to inform your choices. Some featured agencies have paid placements.

  • Hugo

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Global Support Redefined!

    IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...

    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Influx

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    Influx.com are the experts in on-brand 24/7 customer support, since 2013..

    Influx.com is the #1 on-demand service partner for growing brands. Since 2013, Influx has been trusted by 750+ brands & delivered fully managed, on-brand support, 24/7, on month-to-month plans. Our human + AI teams deliver better customer experience for e-commerce, SaaS, Tech brands worldwide...

    Location
    West Hollywood, California
    Number of Employees
    1000 & Up
    Portfolios Count
    2 Projects Listed

    Influx Services

    • Customer Support
    • Call Centers
    • BPO
    • HR Outsourcing
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Linktree
    • Meshki
    • Casely
    • BearPaw
    • Asana Rebel
    • Classpass
    • QSIC
    • Autopilot
    • Melinda Maria
    • Yazio
    Data sourced from the agency's DesignRush profile
  • The World's Top Talent for Remote Teams!

    1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...

    Location
    Overland Park, Kansas
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $10,000 - $25,000

    1840 & Company Services

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Groupon
    • Isango
    • Instacart
    • HomeLight
    • LearnZillion
    Data sourced from the agency's DesignRush profile

    1840 & Company Reviews & Testimonials

    • carmen noche
      carmen noche Review from Google
      5.0

      carmen noche's Review Sourced from Google

      It was a very productive and swift process. Starting from the interview, to assessments. Everyone was punctual and need not wait for a week or so for updates. They give updates immediately no need for the long wait and suspense. Keep it Up!!

    • lucille Mrrs
      lucille Mrrs Review from Google
      5.0

      lucille Mrrs's Review Sourced from Google

      My experience with 1840 & Company’s recruitment process has been excellent from start to finish. The team was professional, responsive, and supportive throughout every step. Communication was always clear, and I truly appreciated how smooth and organized the process was. I felt valued as a candidate, and I’m very excited to officially join as a Patient Support-CSR. Thank you to the team for making this such a positive experience!

    • Andrea Yáñez
      Andrea Yáñez Review from Google
      5.0

      Andrea Yáñez's Review Sourced from Google

      I had a truly outstanding experience with 1840&Co throughout the entire recruitment process. From the very beginning, their team demonstrated professionalism, clear communication, and genuine care. What stood out most was the consistent follow-up—they kept me informed at every step, making the process feel smooth and well-organized. I always felt supported and valued as a candidate. I’m incredibly happy to share that I’ve been offered a new role, and I couldn’t be more grateful to the 1840&Co team for making it all possible.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Next gen of QA, riding the wave of agentic pipelines.

    BetterQA is a Cluj-Napoca based software testing company that has built 8 proprietary tools to power modern QA. We help startups and enterprise teams ship safer, more reliable software through practical, real-world testing services. We go beyond finding bugs, we help teams grow with confidence...

    Location
    Cluj-Napoca, Romania
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    8 Projects Listed

    BetterQA Services

    • Software Testing
    • IT Services
    • Cybersecurity
    • DevOps Consulting
    • Business Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • vulog
    • eyeware
    • primeur
    • Collaboard
    • butter.
    • Owlet
    • MEDIAL Multimedia services
    • YZR
    Data sourced from the agency's DesignRush profile

    BetterQA Reviews & Testimonials

    • Brenda Collin FIH
      Brenda Collin FIH Executive Vice President at Preferred Travel Group
      5.0

      Software Testing Review from Brenda Collin FIH

      Our busy online marketplace couldnt afford downtime or broken features after updates. BetterQA built and maintained a robust automated regression suite that tested checkout, search, user dashboards, and seller workflows. Their automation scripts run with every deployment and catch issues before users experience them. The improvement in deployment confidence and QA turnaround has been tremendous. Their technical skills in Selenium and Cypress, plus their understanding of business workflows, helped us scale operations without QA bottlenecks.

    • Christopher Savage
      Christopher Savage CEO at Greater Fort Lauderdale Chamber of Commerce
      5.0

      Software Testing Review from Christopher Savage

      We worked with BetterQA on a software testing project and were thoroughly impressed by their professionalism and precision. Their team identified key issues early, ensuring our product was stable and ready for launch. A reliable QA partner wed gladly work with again

    • Ramesh Pathak
      Ramesh Pathak CEO and Co-founder at Naamche
      5.0

      Software Testing Review from Ramesh Pathak

      We partnered with BetterQA for software testing across several of our products. Their team handled both manual and automated testing, identifying critical bugs and improving release stability. Their detailed reports and fast feedback loop made our development process smoother. We were impressed with their professionalism and consistent quality of work.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...

    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Munzai Solutions Services

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Managed Services
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Souqh
    • Maxyfi
    • Konch
    • Skriber
    Data sourced from the agency's DesignRush profile

    Munzai Solutions Reviews & Testimonials

    • Sam Bartow Moreno
      Sam Bartow Moreno Founding GTM Director at CourtNexa
      5.0

      Appointment Setting Review from Sam Bartow Moreno

      Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.

    • Brian Oltmanns
      Brian Oltmanns CEO at GoFindBuild
      5.0

      Call Centers Review from Brian Oltmanns

      I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.

    • Nathan Arbitman
      Nathan Arbitman CCO at OnePlanet Solar Recycling
      5.0

      Lead Generation Review from Nathan Arbitman

      I'll be honest, I came in skeptical. Offshore SDR vendors have a reputation for generic blasting and slow response times. Munzai has been the opposite. Responsiveness is where they stand out. When I need a cadence adjusted, copy reworked, or targeting updated, it gets handled quickly, without me having to follow up multiple times. For a solo commercial lead juggling a lot, that matters more than I expected. The value is hard to argue with. For a very fair price, I get dedicated outreach execution across a complex B2B pipeline. They also got up to speed faster than I anticipated. Our market has real nuance, and within a reasonable onboarding window, messaging was going out clean and on-brand.If you're a lean commercial team trying to build outreach capacity without the overhead of a full hire, Munzai is worth a serious look.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...

    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    17 Projects Listed

    SupportYourApp Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • Skylum
    • Waverly Labs
    • Softorino
    • Flibco
    Data sourced from the agency's DesignRush profile

    SupportYourApp Reviews & Testimonials

    • Bogdan Czako
      Bogdan Czako Customer Support Team Lead at Covantis S.A.
      5.0

      Customer Support Review from Bogdan Czako

      We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

    • Joseph Pinto
      Joseph Pinto Manager at Sweett
      5.0

      Customer Support Review from Joseph Pinto

      We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.

    • José Manuel Val Merinero
      José Manuel Val Merinero CFO at VR LIFE, SL
      5.0

      Customer Support Review from José Manuel Val Merinero

      We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Close more deals with ROI-focused lead acquisition

    Belkins is a B2B lead generation and #1 appointment setting agency helping companies build predictable pipeline through omnichannel allbound strategies. Belkins combines strategy, AI-backed outreach, and GTM expertise to drive long-term revenue growth across 50+ industries...

    Location
    Dover, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    18 Projects Listed

    Belkins Services

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sekisui
    • MONA Payment
    • Cengage
    • CitrusAd
    • OpenTeleHealth (OTH)
    • BinarApps
    • DonorBox
    • Simply NUC
    • Grafi AI
    • YorkTest
    Data sourced from the agency's DesignRush profile

    Belkins Reviews & Testimonials

    • Patrick Benasillo
      Patrick Benasillo CCO, EVP & Co-Founder at Visual Graphic Systems
      5.0

      Lead Generation Review from Patrick Benasillo

      Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.

    • Rafael
      Rafael Co-CEO at Outstaff Company
      5.0

      Appointment Setting Review from Rafael

      Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.

    • Allison Hill
      Allison Hill Business Development Manager at IT Services Company
      5.0

      Lead Generation Review from Allison Hill

      Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • America's best phone answering service taking care of your callers

    As the worlds customer conversation experts, Moneypennys unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills...

    Location
    Duluth, Georgia
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Moneypenny USA Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Critter Control
    • The Federal Savings Bank
    • Sterne Kessler
    • BMW
    • Keller Williams
    • The Glass Guru
    • Eagle Biosciences
    • Charleston Heating & Air
    Data sourced from the agency's DesignRush profile

    Moneypenny USA Reviews & Testimonials

    • Eric Martin
      Eric Martin Owner at Undisclosed
      5.0

      Call Centers Review from Eric Martin

      The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.

    • Benjamin Rose
      Benjamin Rose CEO at Undisclosed
      5.0

      Call Centers Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!

    • Benjamin Rose
      Benjamin Rose Founder at Undisclosed
      5.0

      Phone Answering Services Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Lead Generation For B2B SAAS Companies

    We offer technology companies of all sizes dedicated sales, support and success teams. Unlike other 'call centers', we only cater to SaaS products and our expertise lies in B2B prospecting. Our management team collectively has more than two decades of technology sales experience and through our expert talent...

    Location
    Sheridan, Wyoming
    Number of Employees
    100 - 249

    Scalemill Services

    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Payoneer
    • Payactiv
    • Dagsmejan
    • NINJIO
    • Workhy
    • Chowmill
    • Genimex
    • Mperativ
    • USA Energy
    • Avibra
    Data sourced from the agency's DesignRush profile

    Scalemill Reviews & Testimonials

    • Mustafa Nemat Ali Undisclosed at Undisclosed
      5.0

      Customer Support Review from Mustafa Nemat Ali

      One-stop shop for B2B SaaS companies that are looking for inside sales, customer success and support solutions.

    • Hammad Hussain Treasurer at MD Caterwings UK
      5.0

      Customer Support Review from Hammad Hussain

      The team did a great job booking lunch & learn sessions for us. More than 90% of the scheduled meetings ended up taking place and we converted most into opportunities... Very satisfied.

    • Michael Ambros
      Michael Ambros CEO at eKomi
      5.0

      Customer Support Review from Michael Ambros

      Scalemill really helped us with appointment-setting through cold outbound prospecting at a much lower cost than here in Germany. Their team is highly trained in not just sales but also tech.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Helping companies grow.

    Ascendro comprises a seasoned team of software developers dedicated to seamlessly integrating with your organization to conceptualize, develop, and maintain software solutions that drive business growth. Our commitment lies in meticulously understanding your challenges and devising tailored solutions to...

    Location
    Bad Nauheim, Germany
    Number of Employees
    Under 49
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    55 Projects Listed

    Ascendro Services

    • Staff Augmentation
    • Software Development
    • Mobile App Development
    • Cloud Consulting
    • IT Services
    • DevOps Consulting
    • Customer Support
    • IoT
    • Web Development
    • Cybersecurity
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BMW
    • Audi
    • Samsung
    • Ariston
    • Modernizing Medicine
    • Thinksurance
    • Telekom DE
    • Wio Bank
    • Pnemuoackdemie
    • iGiGi
    Data sourced from the agency's DesignRush profile

    Ascendro Reviews & Testimonials

    • Tobias König
      Tobias König Collaborator at KönigsMedia
      5.0

      Software Development Review from Tobias König

      The collaboration with Ascendro involved a comprehensive scope of work focused on developing web-based eLearning tools over the course of multiple years. The project required extensive expertise in JavaScript, SCORM interfaces, integration with various Learning Management System (LMS) tools, and the creation of fully XML configurable presentations and executions.Key deliverables of the project included:Development of interactive eLearning modules: The provider successfully created engaging and interactive eLearning modules that effectively conveyed educational content to learners.SCORM integration: The provider expertly integrated the eLearning tools with SCORM standards, ensuring seamless compatibility with different LMS platforms and enabling tracking and reporting of learner progress.LMS integration and compatibility: The provider demonstrated a strong understanding of various LMS tools and efficiently integrated the eLearning tools into these platforms. This allowed for easy deployment and access to the content across different learning environments.XML configuration: The provider implemented a fully XML configurable framework, enabling administrators to customize the presentation and execution of the eLearning modules. This flexibility allowed for tailored learning experiences and easy updates.Overall, the collaboration with our provider involved a meticulous approach to creating eLearning tools with a focus on JavaScript, SCORM interfaces, LMS integration, and XML configurability. The delivered project encompassed a wide range of functionalities and met our expectations in terms of quality and effectiveness.

    • Christian Kokot
      Christian Kokot CEO at CYMOS Medizin IT
      5.0

      Software Development Review from Christian Kokot

      We partnered with Ascendro for custom software development and Linux administration, and the experience has been outstanding. Their team demonstrated exceptional technical expertise and professionalism throughout the project. They quickly understood our requirements and delivered a tailored solution that exceeded our expectations. Their support in managing our Linux infrastructure was also top-notch, ensuring everything ran smoothly and securely. We highly recommend Ascendro for their reliable service, attention to detail, and commitment to quality.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Legally employ anyone, anywhere with one click.

    Remofirst was founded in 2021, remote-first since the very beginning. Our mission is to simplify the way companies build remote teams. We believe in people, excellence, and delivery. Our pricing starts at $199/month...

    Location
    San Francisco, California
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000

    Remofirst Services

    • HR Outsourcing
    • Accounting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • University of Cambridge
    • Zocdoc
    • Labster
    • Microsoft
    Data sourced from the agency's DesignRush profile

    Remofirst Reviews & Testimonials

    • Janice Kay Mamo Human Resources Manager at Weavr
      5.0

      Customer Support Review from Janice Kay Mamo

      Remofirst provided outstanding support for our remote team, making the entire process seamless and stress-free. Their dedicated account manager handled everything efficiently, from work permits to onboarding team members across multiple countries. Their personalized approach and streamlined EoR service exceeded our expectations. Highly recommended for hassle-free global workforce management!

    • Martin P. Head of Marketing at BetVictor
      5.0

      Customer Support Review from Martin P.

      RemoFirst enables me to work remotely and stay compliant in my home country. It’s also very helpful for submitting and managing expenses, making it a great addition to my primary HR platform with its admin features. The platform is simple, intuitive, and easy to navigate, with more than adequate functionality for getting things done efficiently.

    • Kaniyet Rayev
      Kaniyet Rayev Co-Founder and CEO at Appboxo
      5.0

      Customer Support Review from Kaniyet Rayev

      RemoFirst’s pricing stood out to me among competitors, along with their 24-hour support, which is important when you’re hiring people around the world. Their platform has been easy to use and our onboardings have been smooth. I would definitely recommend using RemoFirst as your EOR for any global hires.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Call Center Suited to Your Needs

    Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements...

    Location
    Spring, Texas
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed

    Westpark Communications Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Consumer Product Distributor (E-commerce)
    • Plumbing Company
    • National Home Builder
    • Real-Estate Management Company
    • Major Hospital
    • Capital Goods Manufacturer
    • Manufacturer – Independent Living Aids
    • Residential & Commercial Retail Energy Provider
    Data sourced from the agency's DesignRush profile

    Westpark Communications Reviews & Testimonials

    • Anonymous Undisclosed at Worldwide Logistics
      5.0

      Customer Support Review from Anonymous

      Westpark Communications really does have ‘All the right answers.’ Our customers receive the same courteous service from Westpark that we do when we have a question or request for them. I’m pleased with our decision to switch to Westpark Communications.

    • Anonymous Undisclosed at HVAC
      5.0

      Customer Support Review from Anonymous

      We have been very impressed with Westpark Communications from day one. Our previous answering service closed its doors with no notice and we found ourselves looking to get operations back up and running smoothly. Several calls to companies found us waiting for a return call, except for Westpark Communications! They called us back within a few hours and had a plan in play by day two and by day 5 we were up and running smoothly with no issues. We are very happy with their response to any questions that arise, any updates we need, and the staff is awesome. They are always sending email or phone calls to make sure we are satisfied and that they are meeting our needs. The voice messages are promptly delivered to our mail box for us to review at any time of the day. Love this option because it is like talking directly to the customer. The emergency calls are immediately dispatched to the technician on call. If the technician does not respond after two attempts, it immediately goes to Climate-Tech’s management for direct action so customers are not held up. When we have changes to the on-call schedule, I just make a phone call or send an email and their response is immediate. We even get a confirmation that it was completed. Complete confidence that our requests are being met. Price wise they are very reasonable and they were willing to work within our price range. Westpark Communications has so much more to offer and as our company grows we know that they will meet our needs. Thank you, Westpark Communications, we consider you part of our family!

    • Anonymous Undisclosed at Undisclosed
      5.0

      Customer Support Review from Anonymous

      We recently started working with Westpark Communications after completing an acquisition of another company and finding they were already using them (we previously relied on an after-hours voicemail which often delayed our response time). We expanded the service to both of our locations and have been more than pleased at how well they handle our calls. The employees are professional and courteous, and any changes we need to make (such as to accommodate holidays, short days, etc.) are easy to communicate and have been handled. Our calls are fielded with the necessary details and dispatched promptly, and it allows us to better respond and address our customers’ needs in after-hours situations. I highly recommend Westpark Communications for your business answering service needs!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Redefining Customer Experience

    We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel...

    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed

    Top Customer Service Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • ElectrIQ Marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Top Customer Service Reviews & Testimonials

    • Manoj Thenua
      Manoj Thenua Chief Executive Officer at Medico Hub
      5.0

      Customer Support Review from Manoj Thenua

      I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Driven Software Development Company

    Our goal is to turn business ideas into worthwhile gains...

    Location
    Lviv, Ukraine
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    23 Projects Listed

    Reenbit Services

    • Software Development
    • Mobile App Development
    • Web Development
    • Cloud Consulting
    • Staff Augmentation
    • DevOps Consulting
    • Big Data Analytics
    • ERP Consulting
    • IT Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cloudbooking
    • NRC
    • TouCanna
    • Dataloop
    • Sensoscientific
    • Eclou
    • Brands of Scandinavia
    • Designery Health
    • Fotopia
    • Trojan Safety
    Data sourced from the agency's DesignRush profile

    Reenbit Reviews & Testimonials

    • Galyna Savytska
      Galyna Savytska BI specialist at MyRunway
      5.0

      Big Data Analytics Review from Galyna Savytska

      Design-led BI overhaul a brand-new Figma-designed dashboard that restored executive trust and cut operational costs ~65%. Reenbit handled a full BI and dashboard overhaul for MyRunway over roughly six months of ongoing work. The visual outcome: a brand-new MyRunway Brand Insights dashboard designed in Figma and implemented in Looker Studio, plus a rebuild of our existing Commercial Compass and Brand Insights reports with corrected metric formulas (CTR/CTSR), clean null handling, and proper brand/supplier drill-downs. Executives now trust the numbers on their screens which had not been true before. Working with them was notably smooth. The team ran Slack and Google Meet with weekly working sessions, and the PM kept a clear, prioritized backlog across remediation, net-new analytics, and cost optimization. When an unused legacy data stream turned out to have non-obvious Looker dependencies, they resolved it by instrumenting BigQuery logs and Looker references first, then executing a clean cross-system removal proactively, without waiting to be asked.The technical and design quality was strong. The engineers demonstrated strong command of Python, GCP, BigQuery, dbt, SQL, Terraform, Looker Studio, and Google Analytics. They also framed a pragmatic cross-cloud roadmap, keeping BigQuery as the warehouse while evaluating Amazon QuickSight for dashboarding and AI-assisted insights with secure cross-cloud connectivity.On top of the UX work, the platform hygiene (dbt refactors, legacy table removal, unused stream closure) delivered roughly a 65% reduction in operational costs.We would work with Reenbit again in fact, we already are. For teams that need BI and data visualization work with real design sensibility and genuine accountability, they are a solid choice.

    • Marc Hoogendoorn
      Marc Hoogendoorn CTO at Consulytic
      5.0

      Software Development Review from Marc Hoogendoorn

      Reenbit is a very professional firm, well organized and strong technical developers. They have given strong attention to both the technical quality, and the project organization. They delivered what we needed, and have been very helpful in solving problems, debugging and expanding the software.

    • Elyn Patrick
      Elyn Patrick Chief Operating Officer at Mondra
      4.8

      Software Development Review from Elyn Patrick

      Reenbit is a professional and driven partner of Mondra - even through unprecedented world events the dedication of the Reenbit team and commitment to delivery has been unfaultering. Management is supporting and very responsive to client engagement. Projects are delivered ontime and without issue.Dedicated staff retained through our partnership are of high quality and simply wonderful people. Here's a long long lasting partnership!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO, located in Belize City, Belize, is a leading and locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality...

    Location
    Belize City, Belize
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $50,000 & Up

    ProtelBPO Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • J Crew
    • Sight Partners
    • Blue Valley
    Data sourced from the agency's DesignRush profile

    ProtelBPO Reviews & Testimonials

    • Jeffrey Warren
      Jeffrey Warren Customer Experience Expert at Macy's
      5.0

      Call Centers Review from Jeffrey Warren

      While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.

    • Jackie Capalleja
      Jackie Capalleja Customer Service Manager at Allstate
      5.0

      Call Centers Review from Jackie Capalleja

      As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.

    • Paul Benefit
      Paul Benefit Regional Head Of Customer Service at H&M
      5.0

      Call Centers Review from Paul Benefit

      I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...

    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed

    Appointment Setter Online Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • PPC
    • Email Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • electrIQ marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Appointment Setter Online Reviews & Testimonials

    • Eli Hamilton
      Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
      5.0

      Customer Support Review from Eli Hamilton

      This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

    • Romain Devisme
      Romain Devisme Executive Director at Havas Events Shanghai
      5.0

      Back Office Outsourcing Review from Romain Devisme

      We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

    • Raul Vizcaino
      Raul Vizcaino Operations Manager at Supermarket Source Inc
      5.0

      Appointment Setting Review from Raul Vizcaino

      I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Support That Drives Retention

    IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk and Trust & Safety. We partner with fast-growing SaaS, Fintech and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams...

    Location
    Iași, Romania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    IntelligentBee Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SendGrid
    • Twillio
    • AffiliateBee
    • Payscore
    Data sourced from the agency's DesignRush profile

    IntelligentBee Reviews & Testimonials

    • Diego Susa Head of Engineering at Unleash
      5.0

      Customer Support Review from Diego Susa

      Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.

    • Ionut Patrascoiu CEO & Founder at Floca
      5.0

      Mobile App Development Review from Ionut Patrascoiu

      Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.

    • Mihai Cioclu Account Manager at EventWay
      5.0

      Applications Review from Mihai Cioclu

      According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • People-powered answering service

    Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by staying connected with your customers 24/7. No bots. No AI. Just real people, answering with care, treating your customers like their own. We handle your calls, book appointments, qualify leads & much more...

    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    AnswerConnect Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mosquito Squad
    • Stormguard
    • Crash Hotel
    Data sourced from the agency's DesignRush profile

    AnswerConnect Reviews & Testimonials

    • Natalie Russell
      Natalie Russell Owner at Arkansas Healthcare Insurance
      5.0

      Phone Answering Services Review from Natalie Russell

      Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting.Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes.A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless.Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.

    • Claire Riendeau
      Claire Riendeau Real Estate Specialist at Engel & Völkers Charlotte
      5.0

      Phone Answering Services Review from Claire Riendeau

      Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)

    • Dr. Harris
      Dr. Harris CEO at Kitty Corner Cat Clinic
      5.0

      Phone Answering Services Review from Dr. Harris

      Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Ai fist design & development company

    ZAAG SYSTEMS delivers scalable web, mobile & AI solutions with sleek design, driving business growth for US startups...

    Location
    Dhaka, Bangladesh
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    ZAAG SYSTEMS Services

    • eCommerce Development
    • AI Development
    • Web Development
    • Software Development
    • Web Design
    • Mobile App Development
    • Staff Augmentation
    • UI/UX Design
    • IT Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Goldenmark (USA)
    • New York City Pest control elimination (USA)
    • Ascend Technology Inc. (USA)
    • Inten-Ls (USA)
    • Mustafiz Foundation (USA)
    • Shore Teams (Neatherland)
    • Mangtas (Singapore)
    • CROSSMARKET (Germany)
    • Eigenart E.k (Germany)
    • KADAD (Quatar)
    Data sourced from the agency's DesignRush profile

    ZAAG SYSTEMS Reviews & Testimonials

    • Dr.Laine Powell
      Dr.Laine Powell Founder and Executive Director at Tech Sassy Girlz
      5.0

      Mobile App Development Review from Dr.Laine Powell

      We hired ZAAG System Ltd to achieve several objectives, primarily to develop a cutting-edge mobile app for Tech Sassy Girlz. Our goals included enhancing user engagement, streamlining processes, and ultimately expanding our digital presence. ZAAG System Ltd demonstrated exceptional expertise in understanding our requirements and translating them into a comprehensive scope of work. Within just a week of project initiation, ZAAG System Ltd showcased tangible results, including increased user engagement metrics, such as longer session durations and higher retention rates. They consistently delivered milestones on time, adhering to the agreed-upon timeline without compromising on quality. Their team displayed a remarkable blend of technical proficiency, creativity, and dedication, resulting in a mobile app that exceeded our expectations. Overall, ZAAG System Ltd proved to be an invaluable partner in our journey to revolutionize digital education for young women. We wholeheartedly recommend ZAAG System Ltd to any organization seeking top-notch mobile app development services.

    • Robb Fahrion
      Robb Fahrion Partner and Co-Founder at Flying V Group Digital Marketing
      5.0

      eCommerce Development Review from Robb Fahrion

      We were creating a product in the advertising technology environment. It was a product for publishers to improve their revenue by making a dynamic inventory on their side and getting more income out of their advertising. We needed help with the recruitment of an outsourced, part-time frontend developer with broad experience and availability.

    • Isabella Susan
      Isabella Susan Makeup Artist at Glam
      5.0

      Web Design Review from Isabella Susan

      From start to finish, our team at Zaag Systems Ltd., led by Tony, Don, and Mike, was a pleasure to work with. Their approach to web design and development is both collaborative and consultative. They took the time to understand our business needs and goals and provided expert guidance on the best strategies.

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  • Support Operations Partner for High-Stakes Industries

    Simply Contact designs and runs customer support operations for complex, high-expectation industries. We pair trained European teams with AI embedded into workflowsreal-time translation, voicebots, QA automationto cut costs, improve resolution speed, and scale without losing quality...

    Location
    Warsaw, Poland
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Portfolios Count
    5 Projects Listed

    Simply Contact Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Wizz Air
    • Bolt
    • METRO Cash&Carry
    • Yves Rocher
    • Ditto Music
    • Airportr
    • Office of the President of Ukraine
    • Cabinet of Ministers of Ukraine
    • Fareportal
    • Token.io
    Data sourced from the agency's DesignRush profile

    Simply Contact Reviews & Testimonials

    • Oleksii Shapran
      Oleksii Shapran CEO at DrivEd
      5.0

      Customer Support Review from Oleksii Shapran

      We turned to Simply Contact to enhance support for our SaaS product users, and the cooperation fully met our expectations. The team quickly connected to our processes, took over the processing of incoming requests via email and the contact form on our website, and provided a high level of service.I would especially like to note the clear organization, attentive attitude to detail, and ability to adapt to our requirements. Support was provided in several languages, and all requests were processed promptly, within the stated SLA.

    • Ewa Danecka
      Ewa Danecka Head of Customer Experience at Wizz
      5.0

      Customer Support Review from Ewa Danecka

      We have chosen Simply Contact for their expertise and experience in the travel & airline industry. Now Simply Contact provides multichannel support for our customers in multiple languages. Our cooperation gives us a reliable foundation for further scaling of our customer service activities. We do recommend Simply Contact as a well-qualified and responsible partner.

    • Ольга Тушинська
      Ольга Тушинська Review from Google
      5.0

      Ольга Тушинська's Review Sourced from Google

      I have been working at Simply Contact for just over a year, came with zero experience in this field, and have tried different projects and roles. If you are motivated and ready to give your best, you can get promoted. If you are satisfied with your place, you can focus on strengthening your skills, like through corporate English lessons.But above all, having worked with a ton of Simply Contact's employees, I can tell for sure that the best thing is a friendly and open environment. The management is supportive and really takes our feedback into account, and our HR team always comes up with creative activities to build up our corporate spirit.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Face for Business is a UK telephone answering service, providing call handling and outsourced reception for businesses of all types and sizes. Our PAs are the Difference...

    Location
    Burscough, United Kingdom
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed

    Face for Business Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pure West Radio
    • iLove homes Walsall
    • Anji Hazell
    • Lancasters Estate Agents
    • Actuation Valve
    • Formby GP
    • Minshull Windows
    • AmpEV
    • PhysioGO
    • Happy Dog Haven
    Data sourced from the agency's DesignRush profile

    Face for Business Reviews & Testimonials

    • Anonymous
      Anonymous CEO at GrowPortfolio Ltd
      5.0

      Phone Answering Services Review from Anonymous

      Top quality service and customer care, really impressed with Face for Business and I couldn't recommend them any higher!

    • Nora
      Nora Owner at Undisclosed
      5.0

      Phone Answering Services Review from Nora

      We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.

    • Joshie
      Joshie Founder at Undisclosed
      5.0

      Phone Answering Services Review from Joshie

      I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Expect more from your Contact Center Partner.

    Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...

    Location
    Home, Kansas
    Number of Employees
    250 - 499

    Blue Valley Marketing Services

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Cisco
    • Microsoft
    • Red Hat
    • NVIDIA
    • AWS
    • Salesforce
    • Verizon
    • Endeavor
    Data sourced from the agency's DesignRush profile

    Blue Valley Marketing Reviews & Testimonials

    • Kendra Brassfield
      Kendra Brassfield Chief Executive Officer at NeoLife International
      5.0

      Call Centers Review from Kendra Brassfield

      Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic

    • Anne Marie Lukin
      Anne Marie Lukin Franchise Owner at Planet Fitness
      5.0

      Call Centers Review from Anne Marie Lukin

      They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.

    • Rhonda Mercaldo
      Rhonda Mercaldo Owner/Operator at Jimmy John's
      5.0

      Call Centers Review from Rhonda Mercaldo

      From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Since 1993. Transform Business Digitally. IT Managed Service Provider. IT Infrastructure Builder.

    Over 30 years of experience in the IT Solutions and IT Support, Win-Pro is an institutional powerhouse delivering unparalleled standards to organizations across Singapore, Johor Bahru, and Kuala Lumpur. Our Outsourced IT Managed Services Company is leading the way with IT services for business...

    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Win-Pro Consultancy Services

    • IT Services
    • Customer Support
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • HR Outsourcing
    • Big Data Analytics
    • Staff Augmentation
    • BPO
    • WordPress Website Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Lazada South East Asia Pte Ltd
    • Beach House Pictures Pte Ltd
    • Premium Care SG Pte Ltd
    • Hegen Pte Ltd
    • Acez Engineering Pte Ltd
    • Nala Employment Pte Ltd
    • NSIT Training Pte Ltd
    • ColourXpress Media LLP
    • Splash Production Pte Ltd
    • @ASK Training Pte Ltd
    Data sourced from the agency's DesignRush profile

    Win-Pro Consultancy Reviews & Testimonials

    • Chris Yam
      Chris Yam Manager at ColourXpress Media LLP
      5.0

      IT Consulting Review from Chris Yam

      ️️️️️Exceptional IT Consulting ServicesWin-Pro Consultancy has been an outstanding partner in helping us navigate our IT needs. Their team is knowledgeable, responsive, and truly understands how to align technology with business goals. From streamlining our infrastructure to providing clear, actionable advice, theyve consistently delivered with professionalism and precision. We felt fully supported at every step, and their solutions have brought real improvements in our operations. Highly recommended for anyone looking for trusted and top-tier IT consulting.

    • Jim Wee
      Jim Wee Director at Nala Employment
      5.0

      IT Services Review from Jim Wee

      We engaged Winpro for their IT outsourcing services, and the experience has been consistently excellent. From the initial consultation to the ongoing support, their team has demonstrated professionalism, technical expertise, and a strong commitment to service quality.One of the standout aspects of working with Winpro is their responsiveness. Their support team is quick to address technical issues, often resolving them with minimal disruption to our operations. This level of reliability is crucial for any business that depends heavily on IT systems for daily activities.Additionally, their proactive approach to IT management such as regular system monitoring, preventive maintenance, and security updateshas greatly reduced downtime and enhanced our overall IT infrastructure. They also provide clear, jargon-free communication, which helps non-technical stakeholders understand what's happening and why certain solutions are recommended.We appreciate Winpros ability to scale their services based on our evolving needs. Whether it's user support, hardware procurement, network maintenance, or cybersecurity, they have been a dependable partner throughout.Overall, we highly recommend Winpro to any organization seeking a reliable, knowledgeable, and customer-focused IT outsourcing provider.

    • Ts. Elwin Yoong
      Ts. Elwin Yoong Director at NSIT TRAINING PTE LTD
      5.0

      IT Services Review from Ts. Elwin Yoong

      Win-Pro Consultancy Pte Ltd is a premier IT support and consulting provider operating in both Singapore and Malaysia. With a strong focus on managed IT services, cloud solutions, and proactive maintenance, they have built a solid reputation for delivering top-tier technological solutions tailored to the needs of businesses across various industries. Their team of highly skilled professionals ensures that clients experience minimal downtime, optimal system efficiency, and a robust, secure IT infrastructure.By leveraging cutting-edge technology and industry best practices, Win-Pro empowers businesses with reliable, scalable, and cost-effective IT solutions that enhance productivity and streamline operations. Their commitment to excellence, coupled with a customer-centric approach, makes them a trusted partner for companies seeking long-term IT support. Whether it's optimizing cloud deployments, safeguarding critical business data, or providing round-the-clock managed services, Win-Pro consistently delivers high-quality service with professionalism and efficiency.Their proactive approach to IT maintenance ensures that potential issues are identified and resolved before they can impact business operations, offering peace of mind to clients. With a proven track record of success and a dedication to staying ahead in the ever-evolving IT landscape, Win-Pro Consultancy Pte Ltd stands out as a reliable and highly recommended IT solutions provider!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Personalizing Your Business

    Our collaborators have grown to rely on our commitment, responsibility, and adaptability through tailor-made resolutions. Our endeavor to cultivate Brand Passion involves cultivating profound insights into processes and products, coupled with fostering strong relationships...

    Location
    Margate, Florida
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed

    Global Response Services

    • Customer Support
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Coldwater Creek
    • MoMA
    • Lacoste
    • Wolford
    • National Geographic
    • Perry Ellis
    • The MET
    Data sourced from the agency's DesignRush profile

    Global Response Reviews & Testimonials

    • Jennifer Jackson Director of Operations at Lacoste
      5.0

      Customer Support Review from Jennifer Jackson

      We felt reassured following our onsite visit that this is a company that really cares about its employees and its clients. We were impressed by their retention rate—the managers and agents at Global have a long tenure, so they are experienced with the brand and typical customer service policies for each company.

    • Dawn Trenson VP of eCommerce in North America at FILA
      5.0

      Customer Support Review from Dawn Trenson

      We are seeing an increase in existing and repeat customer business. We saw a transformation from people contacting customer service with comments like, 'I wanted to get something else and now I never want to do business with you again' to now, with Global Response, becoming repeat loyal customers.

    • Longlen Phom
      Longlen Phom Review from Google
      1.0

      Longlen Phom's Review Sourced from Google

      Do they hire for Work From Home in India? I recently got a call for the same.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • First In Socialtainment!

    Emerging from Berlin, Famefact is a top-tier Social Media Agency with a deep understanding of the digital realm and a strong passion for online media. Established in 2009, we've been dedicated to enhancing brands' presence in the digital world. By combining market knowledge, creativity, and cutting-edge...

    Location
    Berlin, Germany
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed

    Famefact Services

    • Social Media Marketing
    • Customer Support
    • Advertising
    • Business Consulting
    • Creative Services
    • Market Research
    • Content Marketing
    • Video Production
    • Digital Services
    • Reputation Management
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Casio
    • Fleurop
    • Rewe
    • Autohero
    • Vattenfall
    Data sourced from the agency's DesignRush profile

    Famefact Reviews & Testimonials

    • Jenny Undisclosed at Undisclosed
      5.0

      Customer Support Review from Jenny

      Through appropriate targeting, we have been able to fill many vacancies in recent years thanks to their services.

    • Julia Social Media Marketing Team Lead at Autohero
      5.0

      Customer Support Review from Julia

      The famefact team is my sparring partner in the social media jungle. I am happy about the constructive exchange with other experts so that we can take our social media channels to the next level together.

    • Britta Senior Brand Manager at Casio
      5.0

      Translation Services Review from Britta

      With famefact we receive valuable support every day and can continuously expand our social media channels.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Comprehensive Outsourced Customer Support Services

    Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce...

    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Uassist.ME Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pica Pica
    • Avanti Way Realty
    • NuSvara
    Data sourced from the agency's DesignRush profile

    Uassist.ME Reviews & Testimonials

    • Benjamin Conboy
      Benjamin Conboy Founder at NuSvara
      4.5

      Translation Services Review from Benjamin Conboy

      Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)

    • Beth Dorian
      Beth Dorian Former Owner at Platteville Family Dentistry
      4.0

      Virtual Assistant Review from Beth Dorian

      According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)

    • Lydia Martinez
      Lydia Martinez Founder & CEO at Elle Marketing And Events
      5.0

      Virtual Assistant Review from Lydia Martinez

      According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your CRM Success Partners

    A leading Salesforce Consulting Company with more than 2000+ projects delivered and a Salesforce Crest & MSP partner, HIC Global Solutions specializes in end-to-end Salesforce consulting and cloud-based custom solutions for growing businesses...

    Location
    Richmond Hill, Canada
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    HIC Global Solutions Services

    • CRM Consulting
    • Software Development
    • Cloud Consulting
    • Staff Augmentation
    • IT Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Simplicity Group
    • Solgen Power
    • Datarails
    • Workplace Solutions
    • Student Athlete Scholars
    Data sourced from the agency's DesignRush profile

    HIC Global Solutions Reviews & Testimonials

    • Mercedes Candedo
      Mercedes Candedo Sales Director at Karlville
      4.8

      CRM Consulting Review from Mercedes Candedo

      Our experience with HIC has been outstanding. From the initial consultation to the final implementation, they demonstrated technical excellence, professionalism, and a strong commitment to our success. Their team was responsive, knowledgeable, and easy to work with. Thanks to them, our Salesforce platform is now a powerful tool driving our sales strategy.

    • Ankita Narula
      Ankita Narula Head of Technology at StratumFive Ltd
      5.0

      CRM Consulting Review from Ankita Narula

      What impressed us most about HIC Global Solutions was their deep expertise in Salesforce and their ability to tailor solutions to our specific needs. Their proactive approach, attention to detail, and commitment to delivering high-quality results set them apartOur overall experience with HIC Global Solutions has been exceptional. From the initial consultation to project completion, their team demonstrated a strong understanding of our needs and provided tailored Salesforce solutions that perfectly aligned with our goals.

    • Olivia Stark
      Olivia Stark Consultant at Olivia Stark
      4.8

      CRM Consulting Review from Olivia Stark

      We needed a robust CRM system for managing customer data, tracking project progress, and ensuring seamless communication across different teams. Our team needed expert Salesforce consulting to optimize the CRM, enhance data management, and more. After HICs Salesforce consultation and implementation, operational efficiency increased by 30% through automated workflows and streamlined processes. Moreover, the integration of Salesforce with Multiple platforms reduced manual data entry by 25%. The team did a fantastic job! They met the timelines and most importantly, maintained transparency throughout the process, and were highly responsive to our requirements. The expertise of the team really impressed us, and their ability to customize the solutions as per our business needs. Moreover, their proactive communication and long-term support are worth praising.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Support that changes your business life.

    Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activitieschanging how they do business and allowing them to go to the next level...

    Location
    Iloilo City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr

    Outsourced VA Services

    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rentifi Property Management
    • Real Brokerage
    • House Traders Florida
    • Happy Veg Inc.
    • Darren Jacklin
    • Helixos - Australia
    • Therapy IQ
    • Amalfi Jets
    Data sourced from the agency's DesignRush profile

    Outsourced VA Reviews & Testimonials

    • Joshua Kaiser
      Joshua Kaiser Member Growth and Success Rep at Amalfi Jets
      5.0

      Customer Support Review from Joshua Kaiser

      The virtual agents provided excellent support on both handling inbound phone calls, and acting as our concierge support team. Their work ethic and dedication to improvement is incredibly encouraging to see. From top to bottom from supervisors to agents everyone strives for the best and is there to assist.

    • Anna Mistal
      Anna Mistal Virtual assistant at Happy Veg Inc
      5.0

      Virtual Assistant Review from Anna Mistal

      Our team has been very impressed with the virtual assistants support. Tasks are handled efficiently, communication is clear, and the service has become a reliable part of our daily operations. The owner is a wonderful personprofessional, attentive, and truly committed to making sure all our expectations are met. Highly recommended.

    • Darren Jacklin
      Darren Jacklin World-Class Professional Speaker, Corporate Trainer and Angel Investor at Undisclosed
      5.0

      Virtual Assistant Review from Darren Jacklin

      I would highly recommend Outsourced VA for any of your Virtual Assistant needs or for any business partnership. Outsourced VA has helped me so much to focus on what I do best. Their Virtual Assistants have helped organize my multitasking so that I now focus only on income generating activities.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Solve "IT"

    We transfer all the experience of our team to partially or fully manage your area of IT, focusing on your needs and complying with the established...

    Location
    Lima, Peru
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000

    CTIC Services

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Staff Augmentation
    • Customer Support
    • Software Development
    • Software Testing
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hasbro Peru
    • Mitsubishi Peru
    • Tozzi Green Peru
    • Clariant Peru
    Data sourced from the agency's DesignRush profile

    CTIC Reviews & Testimonials

    • Benjamin Fabre
      Benjamin Fabre CEO at Datadome
      5.0

      Software Development Review from Benjamin Fabre

      Our collaboration with CTIC on the "Smart Manufacturing Solutions" initiative aimed to revolutionize our manufacturing processes through cutting-edge software development. Faced with the challenge of enhancing efficiency and quality control in our production line, we turned to CTIC's expertise to devise tailored solutions for optimizing our operations.The project began with a comprehensive assessment of our manufacturing environment and needs. CTIC meticulously examined our processes, pinpointed areas of improvement, and worked closely with our team to establish specific goals and objectives. Armed with a deep understanding of our requirements, they set out to create a comprehensive solution.Their efforts encompassed the development of a centralized dashboard with real-time monitoring capabilities. This dashboard offered invaluable insights into critical production metrics such as throughput, downtime, and defect rates, empowering our team to make informed decisions and promptly address any issues. Additionally, CTIC seamlessly integrated IoT devices and sensors across our facilities to enable continuous data collection and analysis, enabling predictive maintenance and early identification of equipment failures.A significant milestone of the project was the implementation of predictive maintenance algorithms. Using advanced machine learning techniques, CTIC crafted algorithms capable of predicting potential equipment malfunctions based on historical data and performance trends. This proactive maintenance approach not only reduced downtime but also optimized our maintenance schedules, resulting in considerable cost savings and improved operational efficiency.

    • Prajit Nanu
      Prajit Nanu CEO at Nium
      5.0

      Cybersecurity Review from Prajit Nanu

      We engaged Rivell LLC in order to fortify our cyber security infrastructure and enhance the overall security of our financial services. Our primary objectives were to fortify our systems against cyberattacks, ensure industry compliance, and enhance our data protection protocols to safeguard confidential financial information.Rivell LLC conducted a detailed evaluation of our current cyber security system and identified potential weak points and areas for improvement. They recommended a tailored strategy that combined state-of-the-art threat detection technologies, trustworthy encryption methods, and proactive monitoring tools. Among the significant results were:setting up a multi-layered firewall to fend off outside threats.Systems for detecting and preventing intrusions are being used to thwart attempts by unauthorized users.implementing endpoint security solutions to fortify every networked device.development of specific security policies and processes that adhere to industry best practices and legal requirements.Rivell LLC is distinguished by the depth of its expertise and its unwavering commitment to client satisfaction. They exhibit initiative by coming up with innovative solutions that are tailored to our needs, in addition to their extensive understanding of the always evolving world of cyber threats. Their passion for attaining observable outcomes and their commitment to excellence were unmistakable throughout our collaboration.

    • Gianni Butler Aliaga
      Gianni Butler Aliaga Local IT Support Analyst at Clariant
      5.0

      IT Services Review from Gianni Butler Aliaga

      Working with CTIC has been an absolute pleasure. Their team of skilled, seasoned professionals consistently exceeds expectations, offering cutting-edge services and exceptional work not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs that exceeded our expectations. I cannot recommend CTIC highly enough for any business seeking TI innovative and and exceptional service support. If you're in search of a reliable trustworthy IT Company, look no further than CTIC we are thrilled with the results and highly recommend for any IT development needs or solutions

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Grow your brand with better conversations.

    Brandbastion leverages artificial intelligence to enhance the social media presence of brands. Our services encompass safety through the concealment of harmful comments, attentive community management, and the provision of insightful intelligence. We have earned the trust of esteemed global brands, including...

    Location
    Helsinki, Finland
    Number of Employees
    50 - 99
    Minimal Budget
    $1,000 - $10,000

    BrandBastion Services

    • Reputation Management
    • Social Media Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Netflix
    • Uber
    • RedBull
    • Mango
    • Betterhelp
    Data sourced from the agency's DesignRush profile

    BrandBastion Reviews & Testimonials

    • Nikita S Digital Marketing Excutive at Undisclosed
      5.0

      Customer Support Review from Nikita S

      They offer premium solution for monitor and manage online conversation. I like the user interface — it is easy to use with powerful AI. Brandbastion keeps our brand safe from harmful comments and spam.

    • Ashlee Shroyer Social Media Manager at Purdue University
      5.0

      Customer Support Review from Ashlee Shroyer

      BrandBastion’s speed and timeliness in moderating, responding, and analyzing comments has helped take our social media strategy to a new level.

    • Evan Irwin Growth Manager at Netflix
      5.0

      Customer Support Review from Evan Irwin

      With BrandBastion in place, we have a finger on the pulse across our social media conversations, and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion team's attention to detail, bias to action, and clear communication.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed

    Raya Contact Center Services

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IAOP
    • Ryan Strategic Advisory
    • GCXA21
    Data sourced from the agency's DesignRush profile

    Raya Contact Center Reviews & Testimonials

    • Peter Ryan
      Peter Ryan Owner at Ryan strategic advisory
      5.0

      Phone Answering Services Review from Peter Ryan

      With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

    • David Rickard
      David Rickard Vice President at Everest Group
      5.0

      Call Centers Review from David Rickard

      Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

    • Debi Hamill
      Debi Hamill CEO at IAOP
      5.0

      Call Centers Review from Debi Hamill

      A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Developing Companies That Endure

    We Imagine a World in which Small and Big Companies Have Equal Chances to Win New Customers in the Market. Our purpose is to bring "parity" and reduce the gap between large and small firms with the help of our cold calling and email marketing services...

    Location
    Skopje, Macedonia
    Number of Employees
    Under 49
    Average Hourly Rate
    $17/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    Agency Y Services

    • Call Centers
    • BPO
    • Customer Support
    • Email Marketing
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bike Exchange
    • Newell's Express Worldwide Logistics
    • Zero Defect Manufacturing
    • Kairos Promotional Agency
    • Essinta
    • Woolco Foods
    Data sourced from the agency's DesignRush profile

    Agency Y Reviews & Testimonials

    • Jimmy Mancini
      Jimmy Mancini Owner at Mancini Corp
      5.0

      Lead Generation Review from Jimmy Mancini

      I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart

    • Mark Stone
      Mark Stone Managing Director at Mark Stone Advisory
      5.0

      Lead Generation Review from Mark Stone

      They helped us with cold calling and closed a decent number of clients. Will hire them again.

    • Cristiana Galbiati
      Cristiana Galbiati Review from Google
      5.0

      Cristiana Galbiati's Review Sourced from Google

      I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...

    Location
    Margate, Florida
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed

    Answering Service Care, LLC. Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flowers & Foley
    • UOAA
    • HG Consulting
    Data sourced from the agency's DesignRush profile

    Answering Service Care, LLC. Reviews & Testimonials

    • Vai Lealiiee
      Vai Lealiiee Owner at Undisclosed
      5.0

      Phone Answering Services Review from Vai Lealiiee

      I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!

    • Lee Ann Morris
      Lee Ann Morris Owner at Undisclosed
      5.0

      Phone Answering Services Review from Lee Ann Morris

      It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!

    • Carolina Silva
      Carolina Silva Review from Google
      5.0

      Carolina Silva's Review Sourced from Google

      Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Be Boundless

    Dedicated remote teams from India, starting at $5/hour. 500+ pre-vetted professionals. Operated by LegelpTech Outsourcing Pvt Ltd (ISO 27001:2022 certified). 5-day risk-free trial. 48-hour shortlist. Founded 2021 by Ashu Mishra & Chandra Prakash. Serving SMB and mid-market clients globally...

    Location
    Cheyenne, Wyoming
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000

    Zedtreeo Services

    • Staff Augmentation
    • Cybersecurity
    • Accounting
    • Customer Support
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NDA Bound
    • NA
    • NDA
    Data sourced from the agency's DesignRush profile

    Zedtreeo Reviews & Testimonials

    • Muhammad Anas Asghar
      Muhammad Anas Asghar Manager at Everest Moving
      5.0

      IT Services Review from Muhammad Anas Asghar

      The greatest benefit to us was the lack of a need to take someone from the ground up. Our expert was familiar with AI workflows and recommended a few improvements that streamlined our day-to-day tasks.

    • Muzamil shah
      Muzamil shah CO Manager at Howards Van line
      5.0

      IT Services Review from Muzamil shah

      Unlike a traditional freelancer platform, where you must search through hundreds of profiles, Zedtreeo is different. They provided us with a pre-selected short list and these candidates had already been tested. This saved us hours that it would have taken and made the decision easier.

    • Saqib Jalil
      Saqib Jalil General Manager at Sinatra Moving Group
      5.0

      IT Services Review from Saqib Jalil

      Thanks to Zedtreeo's work, the client improved lead quality, streamlined their sales process, and enhanced reporting accuracy. The team managed the project professionally, communicated clearly, and delivered milestones on time. Zedtreeo was responsive to requirements and adapted to feedback.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Value Driven Experience

    Axendi is one of Europes leading providers of AI-powered contact center and BPO services. Since 2008, Axendi has been designing value-driven customer experiences by combining operational expertise with technology and in-depth vertical advisory...

    Location
    Warsaw, Poland
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr

    Axendi Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • AI Development
    • IT Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • L'Oreal
    • BNP Paris
    • Allegro
    • Volvo
    • Empik
    • Affidea
    • Rossmann
    Data sourced from the agency's DesignRush profile

    Axendi Reviews & Testimonials

    • Oskar Jan
      Oskar Jan Review from Google
      1.0

      Oskar Jan's Review Sourced from Google

      Voice Contact Center sp. z o.o. is harassing people at the behest of Tauron. The company is unreliable and lacks professionalism in customer service.

    • Dawid Gadecki
      Dawid Gadecki Review from Google
      5.0

      Dawid Gadecki's Review Sourced from Google

      The professionalism of this company stems primarily from a long-standing foundation built on an excellent management team. The knowledge of those responsible for preparing employees for the job is also at a high level. They provide both practical and practical training to prepare even the most novice for work in a contact center. Best regards, Dawid Gadecki

    • MoMa
      MoMa Review from Google
      1.0

      MoMa's Review Sourced from Google

      A very chaotic conversation, with an arrogant woman who struggles to name the company she works for. Her voice is filled with dissatisfaction and disrespect. I wouldn't recommend this company if I'd known sooner (she called as a representative of Alior Bank, which confused me, but when she started asking strange questions, I realized something was wrong). I don't recommend contacting this company.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.

    Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...

    Location
    Las Vegas, Nevada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Leadium Services

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Customer Support
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Square
    • Rackspace
    • Microsoft
    • LG
    • DirecTV
    • OSRAM
    • Time Logistics
    • Palo Alto Networks
    • Amada Senior Care
    • brightwheel
    Data sourced from the agency's DesignRush profile

    Leadium Reviews & Testimonials

    • Scott Proffitt
      Scott Proffitt VP of Sales at Energy Assurance
      5.0

      AI Marketing Review from Scott Proffitt

      Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.

    • Sam Jennings
      Sam Jennings Sales Manager at Best Bees Company
      5.0

      Call Centers Review from Sam Jennings

      Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.

    • Marcos Moura
      Marcos Moura Founder and COO at Amada Senior Care
      5.0

      Call Centers Review from Marcos Moura

      Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Speqto Technologies

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    where innovation come live

    We firmly believe in serving Innovation, with spiralling advanced technologies. Hence we make sure our team is fully trained and certified with the latest advancements. Our core principles are high reliability, scalability, upgradation, Innovation, and transforming our client's vision into reality...

    Location
    Noida, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    20 Projects Listed

    Speqto Technologies Services

    • Blockchain
    • Software Development
    • AI Development
    • Web Development
    • Mobile App Development
    • Cloud Consulting
    • IT Services
    • DevOps Consulting
    • CRM Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • mylaminin
    • negi solutions
    • aligntechandfinance
    Data sourced from the agency's DesignRush profile

    Speqto Technologies Reviews & Testimonials

    • Javed Khan
      Javed Khan Founder at Kaamvala
      5.0

      AI Development Review from Javed Khan

      Working with Speqto Technologies was truly an exceptional experience one that exceeded every expectation I had going in. From the very first interaction, their team demonstrated a level of professionalism that is rare to find. Every communication was prompt, clear, and purposeful. There was never a moment of ambiguity they kept us informed at every stage of the process, making sure we always knew exactly where things stood. What truly set Speqto apart was the quality of their delivery. The final output wasn't just good it was beyond what we had envisioned. They didn't simply execute the brief; they elevated it. Every detail was thoughtfully crafted, every deliverable was polished, and the end result spoke for itself. But perhaps what impressed me most was how seamless the entire process felt. Working with Speqto didn't feel like working with an external vendor it felt like having a dedicated, highly skilled team embedded right within our own organization. Their workflow was structured yet flexible, efficient yet thorough. Deadlines were met without compromise on quality, and any challenges along the way were handled with calm expertise and proactive solutions. If you are looking for a technology partner who brings not just technical excellence but genuine commitment to your success Speqto Technologies is that partner. I would recommend them without hesitation to anyone seeking world-class software development and delivery.

    • SHOBI KHAN
      SHOBI KHAN CEO at Soldex Ltd
      5.0

      Blockchain Review from SHOBI KHAN

      I am John Robertson, We had a great experience working with Speqto Technologies and they Understand how to develop critical product like DEX and Blockchain with high end security.

    • Shavez Ahamad
      Shavez Ahamad Review from Google
      1.0

      Shavez Ahamad's Review Sourced from Google

      I agree that Spoqto is a good company, but I don't think their HR department is good. I'm saying this because I recently joined the company, and I was treated very disrespectfully. They treat their agents like donkeys; they have no respect for them.The person who treated me unfairly is named Gunshika.Very bad girl.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Vserve Ebusiness Solutions

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...

    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Vserve Ebusiness Solutions Services

    • Logistics
    • Accounting
    • eCommerce Development
    • BPO
    • Call Centers
    • Web Design
    • eCommerce
    • SEO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Traci Miller
    • Marcia Maples
    • Joseph Powell
    Data sourced from the agency's DesignRush profile

    Vserve Ebusiness Solutions Reviews & Testimonials

    • Marie M. Harris Undisclosed at Retail
      5.0

      Customer Support Review from Marie M. Harris

      Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.

    • Danielle W Undisclosed at Retail
      5.0

      Customer Support Review from Danielle W

      Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Offshore Data Entry Service: Precision, Speed and Security

    Top Offshore BPO company...

    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    Offshore India Data Entry Services

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • allianze bpo
    • nexgen
    • india data entry
    Data sourced from the agency's DesignRush profile

    Offshore India Data Entry Reviews & Testimonials

    • Lisa Rozario
      Lisa Rozario Marketing Manager at D.E Exports LLC
      5.0

      Document Digitization Review from Lisa Rozario

      We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • You Create, We Support.

    MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...

    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    MiXBS, LLC Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CDEK
    • Buch
    • Ramayoga
    • Imark Tech
    • SovPlym
    • KNOVR
    Data sourced from the agency's DesignRush profile

    MiXBS, LLC Reviews & Testimonials

    • Kevin Swindlehurst
      Kevin Swindlehurst Airline Operations Supervisor at Flightworx Aviation
      5.0

      Customer Support Review from Kevin Swindlehurst

      If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • The #1 Customer Service Outsourcing & BPO Company

    With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm...

    Location
    Rancho Cucamonga, California
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    HiredSupport Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • HealthyStuff
    • Online Cycling Gear
    • Fixd App
    • Private Tunnel VPN
    • CoinTree
    • Make Up Eraser
    • WowCube
    Data sourced from the agency's DesignRush profile
  • Precision Billing, Maximum Revenue, Minimal Risk.

    Our USA-based Medical Billing Company streamlines billing operations for healthcare providers, ensuring increased revenue, reduced costs, and minimized risk. From small practices to large hospitals, we handle denials management, credentialing, coding, and payer verification with expert precision...

    Location
    Evesham, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Portfolios Count
    3 Projects Listed

    SwiftCare Billing LLC Services

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Accounting
    • Web Design
    • Web Development
    • WordPress Website Design
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Insurance Industry
    • HR Industry
    • BPO
    • Outsourcing
    • Medical Billing
    Data sourced from the agency's DesignRush profile

    SwiftCare Billing LLC Reviews & Testimonials

    • Julie Formica
      Julie Formica Office Administrator at Redefine Healthcare
      5.0

      Medical Billing Review from Julie Formica

      We have been partnering with SwiftCare Billing for the past year to manage key administrative operations, including billing, accounts receivable (AR) processing, and file indexing. This collaboration has been instrumental in improving our internal workflows, reducing turnaround times, and enhancing the accuracy of our financial and document management systems.One of the major strengths of SwiftCare Billing is their responsiveness and client service. From the initial onboarding to ongoing operations, their team has been professional, communicative, and solution-oriented. We receive regular updates and clear performance metrics, which has helped build a high level of trust in their services.While our overall experience has been highly positive, a few initial challenges related to software integration and adapting to our internal protocols required some time and coordination. However, SwiftCare Billing showed flexibility and commitment in overcoming these hurdles, and weve since seen steady improvements in alignment and efficiency.Overall, SwiftCare Billing has proven to be a reliable, professional, and valuable partner. Their services in billing, AR, and file indexing have added measurable value to our operations, allowing our in-house team to focus on core business activities. We would not hesitate to recommend their services to other organizations seeking a capable and trustworthy outsourcing provider.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Custom Software Development Company

    Bluebash was established in 2018 as a custom software development company specializing in Web Development, Artificial Intelligence (AI), Cloud Infrastructure solutions...

    Location
    Sheridan, Wyoming
    Number of Employees
    50 - 99
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    16 Projects Listed

    Bluebash Services

    • Web Development
    • eCommerce Development
    • Software Development
    • Cloud Consulting
    • AI Development
    • Logo Design
    • UI/UX Design
    • DevOps Consulting
    • Customer Support
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sebamedusa
    • Corsidia
    • iTrust
    • Crypto Store
    • Digital Gaming League
    • Swiss CRM
    • Popinventory
    • myQuest
    • Tunelark
    • Rawwine
    Data sourced from the agency's DesignRush profile
  • Quality over Quantity

    A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...

    Location
    Tirana, Albania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    EuroCom CX Services

    • BPO
    • eCommerce
    • Accounting
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Business Consulting
    • Market Research
    • HR Outsourcing
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rocket Sharing
    • Audika Group
    • Digital One
    • Vodafone
    • TIM
    Data sourced from the agency's DesignRush profile

    EuroCom CX Reviews & Testimonials

    • Siar Residence
      Siar Residence Review from Google
      5.0

      Siar Residence's Review Sourced from Google

      We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.

    • Gaetano Ferrara
      Gaetano Ferrara Review from Google
      5.0

      Gaetano Ferrara's Review Sourced from Google

      I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.

    • Josè Freitas
      Josè Freitas Review from Google
      5.0

      Josè Freitas's Review Sourced from Google

      As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Innovation | Talent | Excellence

    FlairsTech has grown rapidly and steadily into the Technology-driven Managed Services Provider (MSP) it is today. Headquartered in Canada, with over 1000 carefully selected talents across our five offices, a global audience of over 100 partners relies daily on our services...

    Location
    Montreal, Canada
    Number of Employees
    1000 & Up
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    3 Projects Listed

    FlairsTech Services

    • Customer Support
    • Software Development
    • Managed Services
    • Software Testing
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • ValSoft
    • FlightHub
    • NASDAQ-listed Software Integrator
    Data sourced from the agency's DesignRush profile
  • Connecting Brands

    A global Digital Marketing Agency helping brands streamline and scale their business with bespoke SEO, Social Media Marketing, PPC, Email Marketing, Content Marketing, Database generation, Lead Generation, Branding, and Website development solutions.We help you grow your business online...

    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000

    Espial Solutions Services

    • SEO
    • Digital Marketing
    • WordPress Website Design
    • Digital Services
    • Social Media Marketing
    • Content Marketing
    • Email Marketing
    • PPC
    • Customer Support
    • eCommerce
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • TelerainMD
    • Boomerang Transportation
    • Bow and Baan Technology Services Pvt. Ltd.
    Data sourced from the agency's DesignRush profile

    Espial Solutions Reviews & Testimonials

    • Ahmed Iqbal Khan
      Ahmed Iqbal Khan Senior O&M Engineer at Amin Renewable Energy Company SAOC at Amin Renewable Energy Company SAOC
      5.0

      PPC Review from Ahmed Iqbal Khan

      Espial worked for us to deliver quality leads through PPC campaigns. Our challenge was that we hardly had 1% conversion from all the clicks that we were getting through Google Adwords. Within a month our lead to conversion increased from 1% to 5%, that was a remarkable achievement. They know which design and content works best. The level of communication and responsiveness that we receive from them makes them incredibly easy to work with.

    • Saurabh Agarwal
      Saurabh Agarwal IT Manager at TelerainMD Inc
      5.0

      SEO Review from Saurabh Agarwal

      We are very satisfied with the services received so far in these 7 months. Because of Espial Solution's efforts, the site's traffic boosted and most keywords used got high-rankings on Google search. As a result, the client receives more organic conversions and customer satisfaction. The team is very professional and punctual.

    • Rajeev Mehta
      Rajeev Mehta President at Medical Transportation Company
      5.0

      Digital Marketing Review from Rajeev Mehta

      Working with them is quite fluid, they are available 24 hours of the day. Thanks to the work of Espial Solutions, website traffic increased and sales grew by almost 50%. The workflow is fluid, as the team is available all day. The client is impressed with the analytical way that Espial Solutions did their work, studying the business model first before starting. 

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • No More Missed Business Calls

    Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent...

    Location
    Stratham, New Hampshire
    Number of Employees
    100 - 249
    Average Hourly Rate
    $7/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed

    AssistRing Services

    • Call Centers
    • Email Marketing
    • Digital Marketing
    • BPO
    • IT Services
    • Customer Support
    • Translation Services
    • HR Outsourcing
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Royal Nawaab Pyramid
    • Amazewholesale LLC
    • Techahoi LLC
    Data sourced from the agency's DesignRush profile

Customer Service Outsourcing Company FAQs

What is a customer service outsourcing company?

A customer service outsourcing company is a third-party service provider that supplies businesses with trained agents to handle customer communications via email, live chat support, social media, SMS, and phone calls. Agents are trained to quickly and efficiently assist customers 24/7, allowing clients to focus on their core business processes.

How can outsourcing customer support help businesses streamline service operations?

Customer service outsourcing companies answer inquiries, address concerns, solve issues, and conduct sales transactions through select customer channels. Additionally, they recruit and train agents, build scripts, and audit calls, chats, and emails, all to help businesses streamline service operations.

Which businesses benefit most from outsourced customer support?

Outsourced customer support is most valuable for businesses with high ticket volumes, seasonal spikes, or repetitive inquiries. Industries like eCommerce, SaaS, fintech, travel, healthcare, gaming, and telecom often rely on it for 24/7 coverage, multilingual service, and cost-efficiency.

It also benefits fast-growing SMBs that need to scale quickly without building large in-house teams.

What are the top-rated outsourced customer service agencies on DesignRush in 2025?

Top-rated outsourced customer support service agencies on DesignRush in 2025 are:

  1. Simply Contact
  2. PEXLY
  3. WOW24-7
  4. HiredSupport
  5. Peak Support
  6. Odondo
  7. Global Response
  8. Unity Communications
  9. ROI CX Solutions
  10. Influx

What core and specialized support services do customer support outsourcing companies provide?

Customer support outsourcing companies provide the following services:

  • Phone support
  • Email support
  • Social media management
  • Live chat support
  • Customer communities and forums support
  • Video call support
  • Multichannel support

What are typical costs for outsourcing customer support in 2025?

Customer service outsourcing services cost an average of $8 to $15 per hour, depending on team size, agency location, type of customer channels, number of premium services, technology setup, and industry specialization. 

How quickly can a business see improvements in customer service metrics after outsourcing customer support?

Most businesses begin to see improvements in basic service metrics (response time, ticket backlog, coverage) within the first 2-4 weeks of outsourcing, once agents are trained and processes stabilize.

More advanced metrics like CSAT, NPS, and customer retention typically show measurable gains after 2-3 months, as the outsourced team fully adopts brand voice, product knowledge, and workflow optimizations.

What should you look for when choosing a customer support outsourcing company?

When choosing a customer support outsourcing company, look for industry expertise, scalability, and multichannel support. Ensure they offer strong QA processes, secure compliance certifications, cultural alignment with your brand, and transparent pricing.

What red flags indicate that a customer support outsourcing agency may not be the right fit?

The following red flags indicate that a customer support outsourcing agency may not be the right fit for your business:

  • Lack of transparency in pricing, contracts, or performance reporting
  • No proven experience in your industry or relevant compliance standards
  • High agent turnover or poorly trained staff
  • Weak communication and slow response during onboarding
  • Limited technology integration with your CRM or help desk tools
  • Generic scripts instead of adapting to your brand voice
  • Inflexibility to scale up/down or adjust processes

What key questions should you ask before hiring a customer support outsourcing company?

Before hiring a customer support outsourcing company, ask the following questions:

  1. Do you specialize in a particular industry, service, or technology?
  2. What is your average customer satisfaction score?
  3. What is your average call volume?
  4. Do you offer multilingual customer support?
  5. What is your approach to customer service strategies? How do you foster a customer-centric culture?
  6. What are your operational hours?
  7. What tools and technologies do you use to provide and monitor customer experience? Will I have access to these?

How does outsourcing differ from using in-house teams or customer support software?

Outsourcing provides trained external agents who handle customer interactions at scale, often with 24/7 and multilingual coverage. In-house teams offer more brand control but are more expensive to scale and harder to staff quickly

Customer support software, on the other hand, automates workflows and self-service, but still requires outsourced or in-house people to manage complex cases.

Which platforms, multilingual tools, and KPIs do top customer service outsourcing companies use?

Top outsourcing companies use platforms like Zendesk, Freshdesk, HappyFox, and TeamSupport for ticketing and CRM.

They often pair the platforms with AI-powered multilingual tools such as Helpshift and Language I/O for real-time translation and global coverage. Customer service outsourcing companies also rely on localization systems like Lokalise to manage multilingual content.

Customer support agencies use the following KPIs:

  • Average Response Time
  • Average Handle Time (AHT)
  • Customer Satisfaction Score (CSAT)
  • Net Promoter Score (NPS)
  • Service Quality (SERVQUAL)
  • First Contact Resolution Rate
  • Escalation Rate
  • Resolution Rate
  • Issue Resolution Time
  • Cost Per Resolution
  • Volume By Channel
  • Abandonment Rate
  • Error And Accuracy Rate

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared insights on building agile support teams and what it takes to maintain quality service. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

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