• Home
  • Customer Service Outsourcing Companies

Browse top customer service outsourcing companies that deliver scalable, 24/7 support solutions designed to streamline operations and reduce costs through advanced support technology. For businesses seeking local expertise, explore American customer service outsourcing companies that provide high-quality service tailored to domestic markets.

We Have Researched The Best Customer Support Agencies For You

383 Companies - Rankings updated: August 20, 2026

Each agency listed on DesignRush is assessed for industry expertise, and customer testimonials to inform your choices. Some featured agencies have paid placements.

Expertise
All Industries
All Client Types
Sort by: Team Size

  • Fara IT Fusion Ltd.

    Your Ultimate IT Solution.

    Your Ultimate IT Solution.

    Fara IT Fusion Limited is a Bangladesh-based software company. We are a corporate organization where we solely focus on software design & development, Website design & development, Mobile Apps development, UI/UX Design, and Digital Marketing. We also provide corporate consultancy in terms of IT development...

    Top Services:

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Software Development
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    50 - 99
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
    View Profile

  • BPO Data Entry Help

    Your Offshore BPO Partner

    Your Offshore BPO Partner

    Trusted BPO Data Entry Services For Accuracy and Efficiency As the provider of trusted BPO Data Entry Services in India, USA, our BPO solutions enable companies to simplify their processes, mitigate expenses, and increase productivity. Our vast experience and expertise enable us to deliver accurate and...

    Top Services:

    • BPO
    • Business Consulting
    • Transcription Services
    • Customer Support
    • Accounting
    • Show more
    Location
    Kanchipuram, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    View Profile

  • Armasourcing

    Hire Filipino VAs That Actually Deliver.

    Hire Filipino VAs That Actually Deliver.

    Dedicated virtual assistants and full phone teams, matched in 3 to 5 days, managed daily by our team, and backed by a 110-Day Guarantee. You run the business. We run the team...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    Location
    Quezon City, Philippines
    Number of Employees
    50 - 99
    Portfolios Count
    1 Project Listed
    View Profile
    5.0 5.0 (12)

  • Vaden Consultancy

    AI-Enabled Custom Software Development Company

    AI-Enabled Custom Software Development Company

    Vaden Consultancy is a trusted partner delivering end-to-end technology and talent solutions to help businesses scale efficiently and securely. With deep expertise in Microsoft 365 CRM, Business Central, Power Platform, Azure Cloud, custom software development, and IT staff augmentation...

    Top Services:

    • Software Development
    • Web Development
    • ERP Consulting
    • CRM Consulting
    • Staff Augmentation
    • Show more
    Location
    Ahmedabad, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    View Profile
    4.9 4.9 (50)

  • NXT LABS

    Smarter Processes, Powered by AI

    Smarter Processes, Powered by AI

    NXT LABS builds AI-powered solutions that simplify processes, automate workflows, and accelerate innovation. We help businesses unlock efficiency and make smarter decisions through custom, intelligent technology...

    Top Services:

    • Product Design
    • UI/UX Design
    • Web Development
    • AI Development
    • Blockchain
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Tasks Expert

    Transforming Your Ideas Into Reality

    Transforming Your Ideas Into Reality

    Tasks Expert provides highly skilled virtual assistants for businesses worldwide, offering administrative, marketing, bookkeeping, website development, and customer support services tailored to business needs...

    Top Services:

    • Customer Support
    • BPO
    Location
    Kansas City, Missouri
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    4.7 4.7 (104)

  • Assisttree

    Your Trusted Virtual Assistance Partner.

    Your Trusted Virtual Assistance Partner.

    AssistTree delivers expert support with virtual assistant services, offering dedicated virtual assistants, digital marketing support, and specialized real estate assistance. We help startups and SMBs streamline operations, boost productivity, and growth...

    Top Services:

    • Digital Marketing
    • SEO
    • BPO
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Boca Raton, Florida
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
    View Profile

  • Voicentric

    Marketing Science Globally

    Marketing Science Globally

    Voicentric are specialists in scientific marketing for Life and Materials Science companies. We deliver intelligent telemarketing and B2B lead generation that connects you directly with decision-makers worldwide. Our multilingual team excels at engaging scientists with complex technical information, building...

    Top Services:

    • Direct Marketing
    • Call Centers
    • Digital Marketing
    • Advertising
    • Event Marketing
    • Show more
    Location
    Durham, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $47/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    5 Projects Listed
    View Profile
    4.4 4.4 (7)

  • Me-Ta Call&More

    Meta Call & More Your Voice for Global Success

    Meta Call & More Your Voice for Global Success

    We are a highly experienced, flexible call center. Ready for new challenges and thrilled to help companies grow!...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Kosovo, Croatia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $25,000 - $50,000
    View Profile

  • Paival Call Solutions

    Multilingual Nearshore Customer Experience

    Multilingual Nearshore Customer Experience

    We provide BPO services, Customer Service outsourcing and Call Center office ready to serve your customer. Paival works as an extension of your internal team, not a replacement. We plug trained agents directly into your existing tools, processes, and brand voicehandling email, chat, phone, and social support...

    Top Services:

    • Customer Support
    Location
    Lexington, Kentucky
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    View Profile

  • The Acme Solutions

    Delivering Dependable Customer Support

    Delivering Dependable Customer Support

    We help businesses deliver fast, reliable, and professional customer support across all channels. Whether you need inbound support, outbound follow-ups, or a dedicated remote team, we tailor our services to fit your operations and scale with your growth...

    Top Services:

    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Show more
    Location
    St. Petersburg, Florida
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Portfolios Count
    2 Projects Listed
    View Profile

  • ContactWorks

    Flexible. Scalable. Exceptional

    Flexible. Scalable. Exceptional

    ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...

    Top Services:

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    4.8 4.8 (5)

  • Doctor Management Services

    Maximize Your Revenue

    Maximize Your Revenue

    A U.S.-based medical management partner that supports physicians by streamlining operations, reducing administrative burdens, and allowing providers to focus on delivering quality patient care...

    Top Services:

    • Customer Support
    • Business Consulting
    Location
    Anaheim, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
    View Profile
    5.0 5.0 (10)

  • Infomaze One

    Simplifying Operations For Growing Businesses

    Simplifying Operations For Growing Businesses

    Streamline your operations with our effortless back-office support. Focus on growth while we handle the details. Outsource services such as data entry, CRM support, bookkeeping, and email management delivered by experienced professionals in India. Learn more and get started today!...

    Top Services:

    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    • BPO
    • Accounting
    • Show more
    Location
    Mysuru, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $1/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile
    5.0 5.0 (5)

  • AmityCare Medical Solutions

    Your Partner In Medical Billing

    Your Partner In Medical Billing

    AmityCare empowers healthcare organizations to operate with greater alignment, accuracy, and efficiency through specialized support services. With a strong focus on medical billing, accounts receivable (AR) management, and customer service, the company ensures streamlined operations that enhance financial...

    Top Services:

    • Business Consulting
    • BPO
    • Call Centers
    • Customer Support
    • Show more
    Location
    Allen, Texas
    Number of Employees
    50 - 99
    View Profile

  • Debug Security

    Secure Your Digital World With Confidence

    Secure Your Digital World With Confidence

    Debug Security is a cybersecurity firm focused on identifying and fixing digital security weaknesses. Through ethical hacking, penetration testing, and vulnerability assessments, the company helps organizations strengthen their systems and protect sensitive data from evolving cyber threats...

    Top Services:

    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • IoT
    • Wearables
    • Show more
    Location
    Mirpur, Bangladesh
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
    View Profile

  • AAA Outsourcing

    Simple Steps To Work With Us

    Simple Steps To Work With Us

    We deliver reliable outsourcing solutions for travel, real estate, eCommerce, healthcare, manufacturing, IT, and more, helping businesses streamline operations, reduce costs, and scale efficiently with skilled, dedicated teams...

    Top Services:

    • Digital Marketing
    • BPO
    • Customer Support
    • Accounting
    • Show more
    Location
    Mohali, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    View Profile

  • USA Outsource Today

    Outsource Smarter Grow Faster

    Outsource Smarter Grow Faster

    USA Outsource Today is an American-led business process outsourcing (BPO) company that helps organizations scale operations through skilled talent and AI-driven solutions. The company provides cost-effective outsourcing services across customer support, sales development, back-office operations, and digital...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Market Research
    • Show more
    Location
    Cebu City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $7/hr
    View Profile

  • ZID Packaging Design Studio

    We Provide Packaging Design Solutions

    We Provide Packaging Design Solutions

    ZID Packaging Design Studio is a packaging design and production company specializing in custom packaging solutions for businesses across various industries. The company provides end-to-end services, from concept development and branding to manufacturing and global delivery...

    Top Services:

    • Package Design
    • Customer Support
    • Design Services
    • Print Design
    • Show more
    Location
    Zhaoqing, China
    Number of Employees
    50 - 99
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Ferio Solutions

    Where Innovation Meets Execution

    Where Innovation Meets Execution

    Ferio Solutions is a Business Process Outsourcing company helping US businesses and healthcare providers through customer support, dedicated offshore teams, lead generation, medical billing, and revenue cycle management (RCM), delivering scalable solutions that drive efficiency and growth...

    Top Services:

    • Affiliate Marketing
    • Direct Marketing
    • Business Consulting
    • Market Research
    • Call Centers
    • Show more
    Location
    Rawalpindi, Pakistan
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Portfolios Count
    1 Project Listed
    View Profile
    5.0 5.0 (25)

  • Hauberk Consulting

    Your Trusted Back-Office Outsourcing Services

    Your Trusted Back-Office Outsourcing Services

    Hauberk Consulting is a Shared Services Center that provides outsourced business support solutions for startups, SMEs, and growing organizations across the GCC region. The company helps businesses streamline operations through integrated HR, IT, marketing, finance, and operational support services delivered...

    Top Services:

    • HR Outsourcing
    • Business Consulting
    • Accounting
    • IT Services
    • Customer Support
    • Show more
    Location
    Dubai, United Arab Emirates
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (3)

  • Answer United

    Award Winning Quality Driven

    Award Winning Quality Driven

    For over 60 years, Answer United has been a trusted leader in the answering services industry, providing call center and live telephone answering services to businesses of all sizes. We offer 24/7 support to ensure seamless customer interactions that help businesses grow while keeping costs down...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Staff Augmentation
    • Show more
    Location
    Kalamazoo, Michigan
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000
    View Profile
    3.7 3.7 (23)

  • Amazon Attestation Services

    Trusted By Thousands Of Clients

    Trusted By Thousands Of Clients

    Amazon Attestation Services is a UAE-based agency providing fast and reliable document attestation, legal translation, visa processing, and PRO services. We handle MOFA, embassy, and consulate attestation for 150+ countries, ensuring smooth and compliant processing for individuals and businesses across all...

    Top Services:

    • Public Relations
    • Creative Services
    • HR Outsourcing
    • Transcription Services
    • Accounting
    • Show more
    Location
    Dubai, United Arab Emirates
    Number of Employees
    50 - 99
    Average Hourly Rate
    $1000/hr
    Minimal Budget
    Under $1,000
    View Profile
    4.5 4.5 (268)

  • Prospecto

    Experts In B2B Telephone Prospecting In Quebec

    Experts In B2B Telephone Prospecting In Quebec

    Prospecto is a B2B telesales agency that focuses on setting qualified appointments for sales teams in Quebec, across Canada, and in France. Our mission is to efficiently fill your representatives' calendars with concrete opportunities and genuinely interested prospects...

    Top Services:

    • CRO
    • CRM Consulting
    • Business Consulting
    • Call Centers
    • BPO
    • Show more
    Location
    Victoriaville, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
    View Profile
    4.6 4.6 (34)

  • Mercatus Outsourcing

    Service And Solution Provider For Your Business

    Service And Solution Provider For Your Business

    Mercatus Outsourcing is a BPO and IT service provider, offering multilingual customer support, back-office support, B2B Lead Generation and scalable business solutions for companies across Europe and global markets. Based in Bulgaria and operating within the EU, we combine operational efficiency, reliable...

    Top Services:

    • BPO
    • Business Consulting
    • Customer Support
    • HR Outsourcing
    • Market Research
    • Show more
    Location
    Sofia, Bulgaria
    Number of Employees
    50 - 99
    Average Hourly Rate
    $49/hr
    View Profile

  • Malakos Healthcare Solutions

    Empowering Healthcare Providers

    Empowering Healthcare Providers

    Malakos Healthcare Solutions is a U.S. focused medical billing and revenue cycle management company helping healthcare practices improve reimbursements, reduce claim denials, and streamline billing operations. We support specialties including chiropractic, pain management, physical therapy, behavioral health...

    Top Services:

    • Customer Support
    • IT Services
    • BPO
    • Call Centers
    • Business Consulting
    • Show more
    Location
    Cheyenne, Wyoming
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Portfolios Count
    1 Project Listed
    View Profile

  • Bitrupt

    Software. Design. Innovation.

    Software. Design. Innovation.

    Bitrupt specializes in transforming ideas into successful digital products. We offer custom software development, mobile and web application development, product consulting, UI/UX design, and AI solutions. By combining technical expertise with strategic thinking, we help businesses unlock new opportunities...

    Top Services:

    • Web Development
    • Software Development
    • Mobile App Development
    • UI/UX Design
    • Customer Support
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
    View Profile
    5.0 5.0 (1)

  • LimTC

    Where Top Talent Delivers Limitless Results

    Where Top Talent Delivers Limitless Results

    LimTC builds dedicated customer support, customer success, and operations teams for growing businesses. Based in Ukraine since 2017, we source every team member for your specific role against a profile you approve, never a shared agent pool, and you sign off on each hire yourself. A dedicated senior project...

    Top Services:

    • BPO
    • HR Outsourcing
    • Call Centers
    • Customer Support
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (2)

  • Star Billing Solutions

    Experience You Can Trust

    Experience You Can Trust

    Star Billing Solutions is a medical billing and revenue cycle management (RCM) company that helps healthcare providers improve financial performance through accurate, compliant, and efficient billing services. The company specializes in streamlining billing workflows, reducing claim denials, and accelerating...

    Top Services:

    • BPO
    • Customer Support
    • Transcription Services
    • Phone Answering Services
    • CRM Consulting
    • Show more
    Location
    Phoenix, Arizona
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • IdeasUnlimited

    Global Support Redefined!

    Global Support Redefined!

    IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
    View Profile
    5.0 5.0 (68)
    4.6 4.6 (11)

  • TechSpeed

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Top Services:

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
    View Profile
    4.9 4.9 (12)
    3.5 3.5 (11)

  • The Telemarketing Company

    Agile, High Performance Voice Contact Services since 1990

    Agile, High Performance Voice Contact Services since 1990

    The Telemarketing Company is one of the UK's largest inbound and outbound telemarketing agencies...

    Top Services:

    • Market Research
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    Brighton, United Kingdom
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
    View Profile
    4.8 4.8 (6)
    4.1 4.1 (22)

  • Scalemill

    Lead Generation For B2B SAAS Companies

    Lead Generation For B2B SAAS Companies

    We offer technology companies of all sizes dedicated sales, support and success teams. Unlike other 'call centers', we only cater to SaaS products and our expertise lies in B2B prospecting. Our management team collectively has more than two decades of technology sales experience and through our expert talent...

    Top Services:

    • Customer Support
    Location
    Sheridan, Wyoming
    Number of Employees
    100 - 249
    View Profile
    4.8 4.8 (5)

  • Reenbit

    AI-Driven Software Development Company

    AI-Driven Software Development Company

    Our goal is to turn business ideas into worthwhile gains...

    Top Services:

    • Software Development
    • Mobile App Development
    • Web Development
    • Cloud Consulting
    • Staff Augmentation
    • Show more
    Location
    Lviv, Ukraine
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    23 Projects Listed
    View Profile
    4.7 4.7 (5)
    5.0 5.0 (11)

  • Eventyr

    Eventyr - Member of Sigma Software Group

    Eventyr - Member of Sigma Software Group

    Eventyr is a progressive, young, but highly skilled and experienced company with a headquaters in Lisbon, Portugal. Our team offers accessible game dev, mobile and web development services meeting the latest technological and market trends...

    Top Services:

    • Software Development
    • VR/AR
    • Mobile App Development
    • Customer Support
    • Show more
    Location
    Lisbon, Portugal
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    3 Projects Listed
    View Profile
    4.6 4.6 (3)
    2.3 2.3 (3)

  • HIC Global Solutions

    Your CRM Success Partners

    Your CRM Success Partners

    A leading Salesforce Consulting Company with more than 2000+ projects delivered and a Salesforce Crest & MSP partner, HIC Global Solutions specializes in end-to-end Salesforce consulting and cloud-based custom solutions for growing businesses...

    Top Services:

    • CRM Consulting
    • Software Development
    • Cloud Consulting
    • Staff Augmentation
    • IT Services
    • Show more
    Location
    Richmond Hill, Canada
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
    View Profile
    4.5 4.5 (3)

  • WOW24-7

    A premier outsourced customer support agency

    A premier outsourced customer support agency

    Since 2016, we've been at the forefront of global 24/7 omnichannel Level 1 and 2 outsourced customer support and technical support outsourcing...

    Top Services:

    • Call Centers
    • Customer Support
    Location
    Afton, Wyoming
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Portfolios Count
    7 Projects Listed
    View Profile
    4.5 4.5 (2)

  • Speqto Technologies

    Verified Verified by the DesignRush team for authenticity and credibility.
    where innovation come live

    where innovation come live

    We firmly believe in serving Innovation, with spiralling advanced technologies. Hence we make sure our team is fully trained and certified with the latest advancements. Our core principles are high reliability, scalability, upgradation, Innovation, and transforming our client's vision into reality...

    Top Services:

    • Blockchain
    • Software Development
    • AI Development
    • Web Development
    • Mobile App Development
    • Show more
    Location
    Noida, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    20 Projects Listed
    View Profile
    4.5 4.5 (2)
    4.4 4.4 (43)

  • Offshore India Data Entry

    Offshore Data Entry Service: Precision, Speed and Security

    Offshore Data Entry Service: Precision, Speed and Security

    Top Offshore BPO company...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed
    View Profile
    4.3 4.3 (1)

  • Hit Rate Solutions

    Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses

    Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses

    Decreasing costs, saving money, increasing leads, and enhancing your business: make Hit Rate Solutions your first choice for an outsourced call center!...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $7/hr
    Minimal Budget
    Under $1,000
    View Profile
    3.0 3.0 (4)

  • Proglobalbusinesssolutions

    3D Modeling, Video Editing, Photo Editing, Call Center Services at affordable cost.

    3D Modeling, Video Editing, Photo Editing, Call Center Services at affordable cost.

    PGBS, a reliable BPO company provides high-quality services like customer support, photo editing, video editing, data cleansing, 3D modeling, 3D rendering, eBook conversion, and graphic designs...

    Top Services:

    • BPO
    • Phone Answering Services
    • Call Centers
    • Video Production
    • Product Design
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    100 - 249
    Portfolios Count
    3 Projects Listed
    View Profile
    4.5 4.5 (6)

  • SSR Techvision

    World-class outbound solutions in the US

    World-class outbound solutions in the US

    Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Customer Support
    • Show more
    Location
    Noida, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    3.7 3.7 (95)

  • Eminenture

    Innovation Driven Transformation

    Innovation Driven Transformation

    Eminenture is an ISO-certified, NASSCOM-member BPM & Digital Transformation company. Since 2011, we drive ROI using AI, Data Analytics, Tech Development, Research & Consulting, and Process Automation for clients across 19+ countries...

    Top Services:

    • Market Research
    • BPO
    • IT Services
    • Managed Services
    • Call Centers
    • Show more
    Location
    Delhi, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
    View Profile
    3.8 3.8 (151)

  • Ascent BPO Services

    BPO Company India | Call Center Outsourcing | Ascent BPO

    BPO Company India | Call Center Outsourcing | Ascent BPO

    We are offering Data Entry Projects, Data Entry Services,BPO Services, Call Center and data Entry Process Outsourcing Services to our valued clients, Noida, India...

    Top Services:

    • BPO
    • Call Centers
    • Business Consulting
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Noida, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed
    View Profile
    4.2 4.2 (294)

  • SureCall

    Focused on Customer Satisfaction

    Focused on Customer Satisfaction

    SureCall stands as a 24/7/365 outsourced customer support and multimedia contact center, uniquely distinguished by its cutting-edge technology, adaptable architecture, and streamlined programs...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    • Show more
    Location
    Denver, Colorado
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000
    View Profile
    5.0 5.0 (5)

  • Trupp Global

    Crazy Good Outsourcing

    Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    3.8 3.8 (73)

  • EBQ

    You Have the Plans. We Have the People. Lets Grow Together.

    You Have the Plans. We Have the People. Lets Grow Together.

    EBQ is an outsourced sales and marketing organization that provides services to help companies scale...

    Top Services:

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed
    View Profile
    3.4 3.4 (27)

  • TheCall

    We provide Call Center service for e-commerce in emerging markets of Africa and Asia. We have local call center with in-house agents in every country of our presence...

    Top Services:

    • Customer Support
    Location
    Moscow, Russia
    Number of Employees
    100 - 249
    View Profile

  • Communicate to Connect C2C

    We provide the essential element to connect you with your prospective clients, to enable your sales campaigns to run professionally and efficiently...

    Top Services:

    • Customer Support
    Location
    Santo Domingo, Dominican Republic
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $50,000 & Up
    View Profile
    4.7 4.7 (17)

  • MultiplyMii

    Recruiting, Managing, and Retaining Your High-Performing Team

    Recruiting, Managing, and Retaining Your High-Performing Team

    Fueled with passion, equipped with expertise, scaling your business growth multifold, and securing solid careers, MultiplyMii is the game-changer in remote staffing. We have a proven record of success in connecting global partners with world-class Filipino talents who best fit the role they can best perform...

    Top Services:

    • HR Outsourcing
    • BPO
    • Business Consulting
    • Customer Support
    • Staff Augmentation
    • Show more
    Location
    Tel Aviv, Israel
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

Services Related to Customer Support

Popular Services

Why People Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding customer service outsourcing companies. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

DesignRush rating logos on Trustpilot and Google

Learn more about DesignRush Agency Ranking Methodology.

Sources

DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

Customer Service Outsourcing Company FAQs

What is a customer service outsourcing company?

A customer service outsourcing company is a third-party service provider that supplies businesses with trained agents to handle customer communications via email, live chat support, social media, SMS, and phone calls. Agents are trained to quickly and efficiently assist customers 24/7, allowing clients to focus on their core business processes.

How can outsourcing customer support help businesses streamline service operations?

Customer service outsourcing companies answer inquiries, address concerns, solve issues, and conduct sales transactions through select customer channels. Additionally, they recruit and train agents, build scripts, and audit calls, chats, and emails, all to help businesses streamline service operations.

Which businesses benefit most from outsourced customer support?

Outsourced customer support is most valuable for businesses with high ticket volumes, seasonal spikes, or repetitive inquiries. Industries like eCommerce, SaaS, fintech, travel, healthcare, gaming, and telecom often rely on it for 24/7 coverage, multilingual service, and cost-efficiency.

It also benefits fast-growing SMBs that need to scale quickly without building large in-house teams.

What are the top-rated outsourced customer service agencies on DesignRush in 2025?

Top-rated outsourced customer support service agencies on DesignRush in 2025 are:

  1. Simply Contact
  2. PEXLY
  3. WOW24-7
  4. HiredSupport
  5. Peak Support
  6. Odondo
  7. Global Response
  8. Unity Communications
  9. ROI CX Solutions
  10. Influx

What core and specialized support services do customer support outsourcing companies provide?

Customer support outsourcing companies provide the following services:

  • Phone support
  • Email support
  • Social media management
  • Live chat support
  • Customer communities and forums support
  • Video call support
  • Multichannel support

What are typical costs for outsourcing customer support in 2025?

Customer service outsourcing services cost an average of $8 to $15 per hour, depending on team size, agency location, type of customer channels, number of premium services, technology setup, and industry specialization. 

How quickly can a business see improvements in customer service metrics after outsourcing customer support?

Most businesses begin to see improvements in basic service metrics (response time, ticket backlog, coverage) within the first 2-4 weeks of outsourcing, once agents are trained and processes stabilize.

More advanced metrics like CSAT, NPS, and customer retention typically show measurable gains after 2-3 months, as the outsourced team fully adopts brand voice, product knowledge, and workflow optimizations.

What should you look for when choosing a customer support outsourcing company?

When choosing a customer support outsourcing company, look for industry expertise, scalability, and multichannel support. Ensure they offer strong QA processes, secure compliance certifications, cultural alignment with your brand, and transparent pricing.

What red flags indicate that a customer support outsourcing agency may not be the right fit?

The following red flags indicate that a customer support outsourcing agency may not be the right fit for your business:

  • Lack of transparency in pricing, contracts, or performance reporting
  • No proven experience in your industry or relevant compliance standards
  • High agent turnover or poorly trained staff
  • Weak communication and slow response during onboarding
  • Limited technology integration with your CRM or help desk tools
  • Generic scripts instead of adapting to your brand voice
  • Inflexibility to scale up/down or adjust processes

What key questions should you ask before hiring a customer support outsourcing company?

Before hiring a customer support outsourcing company, ask the following questions:

  1. Do you specialize in a particular industry, service, or technology?
  2. What is your average customer satisfaction score?
  3. What is your average call volume?
  4. Do you offer multilingual customer support?
  5. What is your approach to customer service strategies? How do you foster a customer-centric culture?
  6. What are your operational hours?
  7. What tools and technologies do you use to provide and monitor customer experience? Will I have access to these?

How does outsourcing differ from using in-house teams or customer support software?

Outsourcing provides trained external agents who handle customer interactions at scale, often with 24/7 and multilingual coverage. In-house teams offer more brand control but are more expensive to scale and harder to staff quickly

Customer support software, on the other hand, automates workflows and self-service, but still requires outsourced or in-house people to manage complex cases.

Which platforms, multilingual tools, and KPIs do top customer service outsourcing companies use?

Top outsourcing companies use platforms like Zendesk, Freshdesk, HappyFox, and TeamSupport for ticketing and CRM.

They often pair the platforms with AI-powered multilingual tools such as Helpshift and Language I/O for real-time translation and global coverage. Customer service outsourcing companies also rely on localization systems like Lokalise to manage multilingual content.

Customer support agencies use the following KPIs:

  • Average Response Time
  • Average Handle Time (AHT)
  • Customer Satisfaction Score (CSAT)
  • Net Promoter Score (NPS)
  • Service Quality (SERVQUAL)
  • First Contact Resolution Rate
  • Escalation Rate
  • Resolution Rate
  • Issue Resolution Time
  • Cost Per Resolution
  • Volume By Channel
  • Abandonment Rate
  • Error And Accuracy Rate

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared insights on building agile support teams and what it takes to maintain quality service. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

Latest Trends Related to Outsourced Customer Support

customer support outsourcing for startups
Outsourced Customer Support

Best Customer Support Outsourcing Partners for Series A and B Startups (2026)

205
Outsourced Customer Support

What Does Outsourced Customer Support Cost in 2026?

260
Outsourced Customer Support

Customer Support Outsourcing for Regulated Industries: What to Look for in 2026

204

Receive Free Proposals

For your project

1

Specify your budget, timeline and project requirements

2

Our experts curate a list of up to 5 most qualified candidate agencies

3

We connect you with them so you can choose the most suitable partner

Specify your requirements