Find a BPO company that matches your processes, fits your budget, and delivers measurable cost savings and service quality. Our directory lists vetted BPO companies, so you can compare providers with confidence.
Our goal is to maintain work ethics throughout the project's duration in addition to technical excellence and on-time project completion...
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Enshored is the leading outsourcer for start-ups. Were here for the innovators, for the scalers. Were here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We have offices in the Philippines, Portugal, and Malaysia in addition to our California...
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We help UK accountants to achieve 10X work efficiency with faster turnaround time & 5X profitability with lower resourcing costs by taking care of their backend workflow with outsource services so that they can grow their practice...
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The Medicator's stands as a pioneering and premier provider of medical billing and revenue cycle management services catering to individual practices, group practices, and hospitals...
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RCM Matter is a top Revenue Cycle Management company that offers a comprehensive product of fully integrated clinical, revenue cycle, credentialing, medical billing & coding, practice management solutions, coding transcription, and data management...
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MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...
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Elegance Healthcare LLC is a prominent healthcare technology firm that offers a full spectrum of virtualized solutions for rapidly expanding healthcare companies...
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Silver Bell Group provides comprehensive BPO solutions to streamline operations and drive scalability. Offering 24/7 support and a dedicated point of contact, the agency manages essential functions such as sales, customer support, IT, and marketing. Silver Bell Group allows businesses to focus on growth while...
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Our USA-based Medical Billing Company streamlines billing operations for healthcare providers, ensuring increased revenue, reduced costs, and minimized risk. From small practices to large hospitals, we handle denials management, credentialing, coding, and payer verification with expert precision...
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Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services...
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We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel...
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Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce...
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A Call Center company in the Philippines, providing outsourcing services such as Data Entry, SaaS Product Support, Outbound Lead Generation and Chat Support. Aside from hourly rate, we also offer a Pay Per Task and Pay Per Lead option...
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With a global client base of over 200 companies, we provide exceptional outsourcing services that are recognized worldwide...
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Established in 2009, Unity Communications is a US-based Business Process Outsourcing (BPO) company specializing in sales, technical support, customer service and administrative support services...
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Peak Support stands as a dynamic and forward-moving provider of outsourced customer support services, driven by an unwavering commitment to furnishing unparalleled assistance to rapidly expanding enterprises...
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Our collaborators have grown to rely on our commitment, responsibility, and adaptability through tailor-made resolutions. Our endeavor to cultivate Brand Passion involves cultivating profound insights into processes and products, coupled with fostering strong relationships...
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virtualousPRO offers affordable, high-quality data entry services enabling SMEs to outsource key needs. Our end-to-end data management spans collecting, processing, integrating into CRMs cleanly formatted info ready to fuel decisions and growth. Cross-checking for accuracy, custom daily reporting, s...
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We provide bookkeeping, digital marketing, and administrative support for small business owners at prices they can afford. Whether you need an advisor to guide your next steps or an expanded team to lighten your load, we let you focus on doing what you love...
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Were your one-stop-shop for all your business telecommunication needs. With Alltel, you can expect reliable service, dependable support, and leading technology...
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Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...
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ManpowerGroup Malaysia is the world leader in winning, innovative workforce solutions, connecting human potential to the power of business...
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At Agile Pro Solutions success is our primary drive. Agility, rapid growth, client satisfaction, expertise and continuous improvement, this is what we stand for. We connect the best talent with client needs by providing gold standard in offshore staffing for any services and industries...
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We Imagine a World in which Small and Big Companies Have Equal Chances to Win New Customers in the Market. Our purpose is to bring "parity" and reduce the gap between large and small firms with the help of our cold calling and email marketing services...
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Tapping into the potential of North American markets, our HR firm specializes in connecting high-level talent from Mexico to your business. Our team specializes in recruitment, administration and management services that drive success for both employers and employees alike. We are committed to helping you...
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Our technical excellence ensures that we ignite innovation while safeguarding your MVPs through cost-effective resources...
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LTS Group is a reliable Vietnam IT outsourcing company with 7+ years of experience in software development, software testing, and digital BPO...
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Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...
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Simply Contact designs and runs customer support operations for complex, high-expectation industries. We pair trained European teams with AI embedded into workflowsreal-time translation, voicebots, QA automationto cut costs, improve resolution speed, and scale without losing quality...
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Tinkogroup is an AI data enablement partner delivering expert annotation, labeling, and validation services that power reliable machine learning models and intelligent systems fully GDPR-compliant for secure collaboration...
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Blending Shopify Magento and Innovation with the latest AI-driven technologies, we deliver effective, affordable, and custom e-commerce solutions crafted by expert developers...
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Ask Datatech provides quality Data Entry Service, Data Management Services, Email database creating for email marketing/Lead Generation, Magento & E-commerce Product Upload Services, Data Conversion Services, CV/Resume Formatting, Data Processing, Web Scrapping , Data Capture and Data Scrapping...
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Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...
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With over 20 years of industry experience and a client base of 190+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services...
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Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...
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RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...
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Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365...
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Label Your Data provides secure and high quality data annotation services for Computer Vision or NLP applications since 2020. We help Data Scientists and AI Engineers streamline the dataset labeling and focus on model development...
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Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...
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We provide a full cycle of turning your data into a real asset - from building real-time systems to product analytics and dashboards for individual business units...
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Hire your best team for your data entry entry requirement...
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IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk and Trust & Safety. We partner with fast-growing SaaS, Fintech and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams...
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Over 30 years of experience in the IT Solutions and IT Support, Win-Pro is an institutional powerhouse delivering unparalleled standards to organizations across Singapore, Johor Bahru, and Kuala Lumpur. Our Outsourced IT Managed Services Company is leading the way with IT services for business...
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CareCloud, Inc. is a prominent provider of proprietary cloud-based healthcare solutions for expanding healthcare organizations. CareCloud (Nasdaq: CCLD, CCLDP, CCLDO), formerly known as MTBC, provides the most comprehensive technology-enabled solutions to healthcare organizations of all sizes and across the...
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Dynamicflow is a design and development firm. We work across the design and implementation of ideas that helps businesses to navigate in the competitive marketplace. We specialize in creating branding solutions that has an enduring impact for businesses. We drive results by uncovering, crafting and sharing...
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SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...
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Keach Assistants is a U.S.-based virtual assistant company specializing in providing expert bookkeeping, accounting, eCommerce, and data entry services. Our team of highly skilled virtual assistants is equipped to handle the complexities of modern business tasks, helping you streamline operations and improve...
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Beetsoft is an IT Consultancy, Outsourcing, Annotation and BPO company based in Vietnam and Japan. We cater to SME and MNC’s all around the globe by providing high-end services at a very reasonable price...
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We are a professional data management firm that allows you the best time and data management systems for your business. We are dedicated to offering you the best prices and timely service according to your business needs. We are here to make your business do better and be more efficient by reducing your...
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Top Notch Backoffice Service Provider...
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Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding BPO companies. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.
Learn more about DesignRush Agency Ranking Methodology.
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Business process outsourcing, or BPO companies, charge between $8 and $60 per hour for customer service, with monthly per-agent rates ranging from $1,200 to $4,000 depending on location, skill level, and support complexity.
What you pay depends on the contract structure. There are four main models:
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
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