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Explore top phone answering services that provide professional, 24/7 call handling, appointment scheduling, and customer support to help businesses enhance responsiveness and improve client satisfaction. Check out leading US-based phone answering services that specialize in delivering reliable, personalized support tailored to domestic markets.

We Have Researched the Best Telephone Answering Service Companies For You

253 Companies - Rankings updated: August 19, 2026

Every agency featured on DesignRush is vetted for expertise and client satisfaction to support your decision-making. Some listings may be sponsored.

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  • Uassist.ME

    Comprehensive Outsourced Customer Support Services

    Comprehensive Outsourced Customer Support Services

    Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    4.4 4.4 (5)

  • OBI Services

    Maximize Your Business Potential

    Maximize Your Business Potential

    A Call Center company in the Philippines, providing outsourcing services such as Data Entry, SaaS Product Support, Outbound Lead Generation and Chat Support. Aside from hourly rate, we also offer a Pay Per Task and Pay Per Lead option...

    Top Services:

    • BPO
    • Call Centers
    • Digital Marketing
    • Market Research
    • Transcription Services
    • Show more
    Location
    Dipolog City, Philippines
    Number of Employees
    100 - 249
    Average Hourly Rate
    $3/hr
    Minimal Budget
    Under $1,000
    View Profile
    4.4 4.4 (2)
    4.9 4.9 (10)

  • Valoris Center

    Modern solutions for powerful companies

    Modern solutions for powerful companies

    With over 15 years experience, Valoris Center is a company with 100% Romanian ownership that operates on the BPO services market. We work with customers from all over the world, offering them the best support according to their needs, specific time schedule and spoken language (English, French, Spanish...

    Top Services:

    • Phone Answering Services
    Location
    Bucharest, Romania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $100/hr
    View Profile
    4.5 4.5 (2)
    3.3 3.3 (192)

  • Nexa

    Phone answering solutions that businesses are proud of!

    Phone answering solutions that businesses are proud of!

    Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Phoenix, Arizona
    Number of Employees
    100 - 249
    View Profile
    4.5 4.5 (2)
    4.4 4.4 (239)

  • Global Response

    Personalizing Your Business

    Personalizing Your Business

    Our collaborators have grown to rely on our commitment, responsibility, and adaptability through tailor-made resolutions. Our endeavor to cultivate Brand Passion involves cultivating profound insights into processes and products, coupled with fostering strong relationships...

    Top Services:

    • Customer Support
    • Phone Answering Services
    • BPO
    Location
    Margate, Florida
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed
    View Profile
    4.5 4.5 (2)
    3.7 3.7 (165)

  • TWC IT Solutions

    Integrating Systems, Connecting Continents.

    Integrating Systems, Connecting Continents.

    TWC IT Solutions is a premier system integrator, delivering world-class IT & Communication services. With a 90 NPS score, over 3,000 clients, and key partnerships with Microsoft, Cisco, and Samsung, our global reach extends from our UK base to the US and Asia...

    Top Services:

    • IT Services
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • Call Centers
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
    View Profile
    4.5 4.5 (2)
    5.0 5.0 (16)

  • Alltel Australia

    Were your one-stop-shop for all your business telecommunication needs. With Alltel, you can expect reliable service, dependable support, and leading technology...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • Customer Support
    • Managed Services
    • Show more
    Location
    Wheelers Hill, Australia
    Number of Employees
    Under 49
    View Profile
    4.5 4.5 (2)
    4.1 4.1 (76)

  • Best Reception

    Best Reception was established in 2006 and offers Virtual Reception services for businesses and organisations of all sizes. We are based in the UK and are currently answering thousands of calls per week for our clients...

    Top Services:

    • Phone Answering Services
    Location
    Ware, United Kingdom
    Number of Employees
    Under 49
    View Profile
    4.5 4.5 (2)
    4.1 4.1 (36)

  • Vserve Ebusiness Solutions

    Verified Verified by the DesignRush team for authenticity and credibility.
    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...

    Top Services:

    • Logistics
    • Accounting
    • eCommerce Development
    • BPO
    • Call Centers
    • Show more
    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile
    4.5 4.5 (2)

  • PAS

    A virtual office/call answering service that helps businesses grow through not missing vital sales calls and at a fraction of the cost of hiring new staff...

    Top Services:

    • Phone Answering Services
    Location
    Galway, Ireland
    Number of Employees
    Under 49
    View Profile
    4.5 4.5 (2)

  • Polishsys Technologies

    Designing websites that drive results.

    Designing websites that drive results.

    At our website design agency, we specialize in creating custom websites for businesses in the handyman, power washing, cleaning, painting, and junk removal industries. We also have experience designing e-commerce and affiliate websites, as well as travel affiliate websites and portfolios. Whether you're...

    Top Services:

    • Web Design
    • WordPress Website Design
    • eCommerce Development
    • Graphic Design
    • Logo Design
    • Show more
    Location
    Lucknow, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
    View Profile
    4.5 4.5 (2)
    4.9 4.9 (75)

  • Answering Service Care, LLC.

    Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Show more
    Location
    Margate, Florida
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed
    View Profile
    4.5 4.5 (2)
    4.4 4.4 (144)

  • Simply Contact

    Support Operations Partner for High-Stakes Industries

    Support Operations Partner for High-Stakes Industries

    Simply Contact designs and runs customer support operations for complex, high-expectation industries. We pair trained European teams with AI embedded into workflowsreal-time translation, voicebots, QA automationto cut costs, improve resolution speed, and scale without losing quality...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Warsaw, Poland
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Portfolios Count
    5 Projects Listed
    View Profile
    4.5 4.5 (2)
    4.1 4.1 (53)

  • Helpware

    End-to-end CX solutions that delight customers.

    End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed
    View Profile
    4.6 4.6 (3)
    4.3 4.3 (6)

  • TeleDirect

    We Take Care of Your Calls.

    We Take Care of Your Calls.

    TeleDirect stands tall as an acclaimed industry frontrunner, focused on delivering outstanding on-demand call center and phone answering solutions. With a profound grasp of the contact center landscape, the team has firmly positioned itself as the ultimate preference for global organizations...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Sacramento, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile
    4.6 4.6 (3)

  • Raya Contact Center

    FIRST CLASS CX DOMAIN EXPERTISE

    FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed
    View Profile
    4.6 4.6 (3)

  • PATLive

    Reputed Phone Answering Services

    Reputed Phone Answering Services

    PATLive stands at the forefront, providing top-tier phone answering services characterized by their amiability and distinguished reputation. Our commitment is to furnish each customer with an extensive online reporting package, a local or toll-free number, and 24/7 approachable customer support...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Tallahassee, Florida
    Number of Employees
    100 - 249
    View Profile
    4.6 4.6 (3)
    5.0 5.0 (1)

  • TAS United

    Highest Quality, Call Center Services with Superior Customer Support.

    Highest Quality, Call Center Services with Superior Customer Support.

    Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    San Antonio, Texas
    Number of Employees
    Under 49
    View Profile
    4.6 4.6 (3)
    3.9 3.9 (14)

  • Call Porter

    Lead Intake Done For You

    Lead Intake Done For You

    is the #1 Real Estate Call Center with unmatched call answering service and outbound cold calling for real estate investors!...

    Top Services:

    • Phone Answering Services
    Location
    St. Peters, Missouri
    Number of Employees
    Under 49
    View Profile
    4.6 4.6 (3)
    4.9 4.9 (77)

  • Orca

    Orca was the brainchild of David Toner back in 2010. David, a Chartered Accountant by profession and former tax consultant with the worlds leading professional services organisation, PwC, wanted to bring a new level of professionalism and service excellence to the outsourcing industry...

    Top Services:

    • Phone Answering Services
    Location
    Wrexham, United Kingdom
    Number of Employees
    Under 49
    Portfolios Count
    2 Projects Listed
    View Profile
    4.6 4.6 (3)
    4.3 4.3 (72)

  • Face for Business

    Face for Business is a UK telephone answering service, providing call handling and outsourced reception for businesses of all types and sizes. Our PAs are the Difference...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Location
    Burscough, United Kingdom
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed
    View Profile
    4.6 4.6 (3)
    5.0 5.0 (102)

  • eReceptionist

    eReceptionist helps you communicate with your customers, your way. Use a phone system you can count on, so you never miss a call again...

    Top Services:

    • Phone Answering Services
    Location
    Dublin, Ireland
    Number of Employees
    Under 49
    View Profile
    4.6 4.6 (3)

  • Answering Adelaide

    Personalised 24 hour Australia wide answering service for all of your messaging needs. Calls are always taken in Australia 24 hours a day...

    Top Services:

    • Phone Answering Services
    Location
    Ridgehaven, Australia
    Number of Employees
    Under 49
    View Profile
    4.6 4.6 (3)
    4.5 4.5 (8)

  • CDMSoftech Solution Pvt Ltd

    Delivering Excellent

    Delivering Excellent

    Hire your best team for your data entry entry requirement...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Market Research
    • Email Marketing
    • Show more
    Location
    Ghaziabad, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $4/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
    View Profile
    4.6 4.6 (3)
    4.5 4.5 (8)

  • Outsourced VA

    Support that changes your business life.

    Support that changes your business life.

    Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activitieschanging how they do business and allowing them to go to the next level...

    Top Services:

    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Transcription Services
    • Show more
    Location
    Iloilo City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    View Profile
    4.6 4.6 (3)

  • IntelligentBee

    Support That Drives Retention

    Support That Drives Retention

    IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk and Trust & Safety. We partner with fast-growing SaaS, Fintech and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Iași, Romania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed
    View Profile
    4.6 4.6 (3)
    4.4 4.4 (12)

  • Vareweb

    Web Design, Digital Marketing & Automation Agency

    Web Design, Digital Marketing & Automation Agency

    Vareweb is a Dallas-based web design, digital marketing and GoHighLevel automation agency helping businesses build stronger digital experiences, improve visibility and convert more leads...

    Top Services:

    • Web Design
    • Web Development
    • Digital Marketing
    • Logo Design
    • eCommerce Development
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    15 Projects Listed
    View Profile
    4.6 4.6 (3)
    5.0 5.0 (10)

  • Comdata Czech

    We are professionals in the field of customer care and outsourcing with more than 20 years of experi

    We are professionals in the field of customer care and outsourcing with more than 20 years of experi

    About Comdata Comdata is a leading global provider of customer communication and process management services. We help clients maximize their customer value...

    Top Services:

    • Phone Answering Services
    Location
    Prague, Czech Republic
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $100/hr
    View Profile
    3.0 3.0 (18)

  • Ambs Call Center

    24/7 phone answering services for businesses

    24/7 phone answering services for businesses

    Ambs Call Center functions 24/7, delivering steadfast phone answering services and comprehensive call center solutions...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Jackson, Michigan
    Number of Employees
    100 - 249
    View Profile
    4.7 4.7 (5)
    4.8 4.8 (45)

  • Executive Boutique

    Executive Boutique provides businesses with Philippine business process outsourcing solutions

    Executive Boutique provides businesses with Philippine business process outsourcing solutions

    Executive Boutique an outsourcing company with a main call center facility in Cebu, Philippines...

    Top Services:

    • Phone Answering Services
    Location
    Cebu, Philippines
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile
    4.7 4.7 (4)

  • ProffCom AS

    Proffcom is one of Norway's leading and most experienced companies in the operation of customer cent

    Proffcom is one of Norway's leading and most experienced companies in the operation of customer cent

    Our vision is that "ProffCom should be the best Call Center in Norway", this means that we work every single day to deliver the best possible results for our customers...

    Top Services:

    • Phone Answering Services
    Location
    Oslo, Norway
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile
    4.7 4.7 (4)
    4.0 4.0 (4)

  • Ansafone

    Extraordinary Customer Experience Begins with People First.

    Extraordinary Customer Experience Begins with People First.

    Built on 50 years of contact center experience, Ansafone Contact Centers is one of the leading call centers in the country. Not only do we provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. Many companies strive to create an...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Santa Ana, California
    Number of Employees
    500 - 999
    View Profile
    4.7 4.7 (4)
    3.3 3.3 (30)

  • Medtech Australia

    Medtech Global is a leading provider of health care Practice Management System technology...

    Top Services:

    • Phone Answering Services
    Location
    Southbank, Australia
    Number of Employees
    100 - 249
    View Profile
    4.7 4.7 (4)

  • AmeriCall

    Welcome to AmeriCall, one of the nations leading providers of advanced, outsourced contact center.

    Welcome to AmeriCall, one of the nations leading providers of advanced, outsourced contact center.

    Welcome to AmeriCall, one of the nations leading providers of advanced, outsourced contact center and answering services options since 1938. We specialize in creating powerful, efficient, and cost-effective solutions for our clients across the United States and around the world. Our demonstrated suite of...

    Top Services:

    • Call Centers
    Location
    Tacoma, Washington
    Number of Employees
    1000 & Up
    Portfolios Count
    3 Projects Listed
    View Profile
    4.7 4.7 (4)

  • Blue Valley Marketing

    Expect more from your Contact Center Partner.

    Expect more from your Contact Center Partner.

    Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...

    Top Services:

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Home, Kansas
    Number of Employees
    250 - 499
    View Profile
    4.7 4.7 (4)
    2.4 2.4 (16)

  • Gabbyville

    Allow Gabbyville deliver your VOICE with a SMILE!

    Allow Gabbyville deliver your VOICE with a SMILE!

    Gabbyville specializes in providing live virtual receptionist answering services to a wide array of small and medium-sized business owners across the nation. Our services encompass answering inbound calls, making outbound calls, scheduling appointments, and a host of other administrative tasks...

    Top Services:

    • Phone Answering Services
    Location
    Knoxville, Tennessee
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000
    View Profile
    4.7 4.7 (4)

  • Munzai Solutions

    SDR Teams, Lead Generation & Call Center Services for B2B Companies

    SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...

    Top Services:

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed
    View Profile
    4.8 4.8 (18)

  • ProtelBPO

    Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO, located in Belize City, Belize, is a leading and locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Belize City, Belize
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $50,000 & Up
    View Profile
    4.8 4.8 (8)

  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.
    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
    View Profile
    4.8 4.8 (8)
    5.0 5.0 (9)

  • AnswerConnect

    People-powered answering service

    People-powered answering service

    Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by staying connected with your customers 24/7. No bots. No AI. Just real people, answering with care, treating your customers like their own. We handle your calls, book appointments, qualify leads & much more...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    View Profile
    4.8 4.8 (6)
    4.8 4.8 (261)

  • The Telemarketing Company

    Agile, High Performance Voice Contact Services since 1990

    Agile, High Performance Voice Contact Services since 1990

    The Telemarketing Company is one of the UK's largest inbound and outbound telemarketing agencies...

    Top Services:

    • Market Research
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    Brighton, United Kingdom
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
    View Profile
    4.8 4.8 (6)
    4.1 4.1 (22)

  • Westpark Communications

    A Call Center Suited to Your Needs

    A Call Center Suited to Your Needs

    Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Location
    Spring, Texas
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed
    View Profile
    4.8 4.8 (5)
    4.8 4.8 (133)

  • OnBrand24

    A leading customer support services provider

    A leading customer support services provider

    OnBrand24 stands as a leading provider of outsourced customer support services, offering established overflow and contingency strategies...

    Top Services:

    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Market Research
    • Show more
    Location
    Beverly, Massachusetts
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed
    View Profile
    4.8 4.8 (5)
    4.0 4.0 (12)

  • Answering365

    They Call. We Answer.

    They Call. We Answer.

    As a multiple award-winning, 24 hour call center & live answering service, you should know that our call agent team is trained and certified in professional call taking, messaging, dispatch and appointment setting. We are the first line of communication for hundreds of medical offices, hospitals, property...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    View Profile
    4.8 4.8 (5)
    4.5 4.5 (27)

  • Call Management Resources

    Answering calls since '59!

    Answering calls since '59!

    For over six decades, Call Management Resources has been a trusted provider of answering services and call center solutions. Get in touch with us today!...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    Location
    Columbus, Ohio
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000
    View Profile
    4.8 4.8 (5)

  • VirtualHQ

    Virtual HQ provides small, medium and large businesses with a total Virtual Office solution 24x7. We provide a premium Australian Telephone Answering Service (Virtual Receptionist Service) answering your phone calls 24x7. For a truly national presence we offer Virtual Mail Address subscriptions in over 50...

    Top Services:

    • Phone Answering Services
    Location
    North Sydney, Australia
    Number of Employees
    100 - 249
    View Profile
    4.8 4.8 (5)

  • Appointment Setter Online

    We Book the Meetings, You Close the Deal.

    We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed
    View Profile
    4.8 4.8 (5)

  • TechSpeed

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Top Services:

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
    View Profile
    4.9 4.9 (12)
    3.5 3.5 (11)

  • Moneypenny USA

    America's best phone answering service taking care of your callers

    America's best phone answering service taking care of your callers

    As the worlds customer conversation experts, Moneypennys unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Duluth, Georgia
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed
    View Profile
    4.9 4.9 (11)
    3.9 3.9 (192)

Phone Answering Services Specializations

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Why People Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding phone answering services. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

DesignRush rating logos on Trustpilot and Google

Learn more about DesignRush Agency Ranking Methodology.

Sources

DesignRush sustains a directory of over 30,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

Phone Answering Services FAQs

What are phone answering services?

Phone answering services are third-party companies that handle incoming calls for businesses. Instead of letting calls go to voicemail or pulling staff away from their work, these services provide trained professionals who answer on behalf of the business, take messages, transfer calls, or provide basic information. 

How do professional answering services help businesses improve customer communication?

Professional answering services improve customer communication by making sure every call is answered quickly and professionally. This reduces wait times, prevents missed opportunities, and ensures customers always reach a real person instead of voicemail. For many businesses, this consistency builds trust and improves overall customer satisfaction.

Which types of businesses benefit most from using phone answering services?

Businesses that benefit the most from using phone answering services include: 

  • Small businesses and startups gain professional call handling without hiring full-time staff 
  • Medical, legal, and service providers ensure clients always reach someone for urgent or time-sensitive needs 
  • E-commerce and customer support teams manage high call volumes and improve response times 

What are the top-rated phone answering service providers on DesignRush in 2025?

The top-rated phone answering service providers on DesignRush in 2025 are: 

  1. AnswerConnect  
  2. Hugo 
  3. Moneypenny USA 
  4. Endicott  
  5. Face For Business  
  6. Nexa  
  7. Answering Service Care, LLC 
  8. AnswerFirst Communications 
  9. Smith.ai  
  10. Westpark Communications  

What core and specialized services do phone answering companies provide?

Core services phone answering companies provide include: 

  • Live call answering 
  • Message taking and forwarding 
  • Call transfers and routing 
  • Appointment scheduling 
  • Basic customer support and FAQs 

Specialized services: 

  • Order processing and payment handling 
  • Bilingual or multilingual support 
  • After-hours and 24/7 coverage 
  • Industry-specific scripts (e.g., medical intake, legal intake) 
  • CRM and software integrations for seamless data management 

How much do phone answering services cost in 2025?

In 2025, phone answering services typically cost between $0.80 and $1.17 per minute, which equals about $20 to $45 per hour. Pricing depends on how calls are billed; some providers charge by the minute, some charge a flat fee per call, and others use a monthly subscription that includes a set number of minutes with extra charges for overages. 

The final price also varies by factors like call volume, call duration, transfers, and how providers handle wrong numbers or spam calls. 

How quickly can a business see improvements after adopting phone answering services?

Most businesses see improvements almost immediately after adopting a phone answering service. Calls stop going to voicemail, customers reach a live person faster, and staff get clear, timely messages. This shift alone can raise customer satisfaction from day one. 

Over a few weeks, the benefits compound: fewer missed leads, smoother appointment scheduling, and better responsiveness to urgent issues. For companies with high call volumes, the difference in efficiency and professionalism is often visible within the first month. 

What should you look for when choosing a phone answering service provider?

When choosing a phone answering service provider, look for: 

  • 24/7 availability and quick response times 
  • Professional, well-trained agents who represent your brand 
  • Transparent pricing and clear call reporting 
  • Flexible plans that match your call volume and budget 
  • Extra features like bilingual support, CRM integration, or industry-specific scripts 
  • Strong reviews and proven track record with businesses like yours 

What red flags suggest a phone answering service may not be reliable?

Red flags that suggest a phone answering service may not be reliable are: 

  • Long hold times or frequent missed calls during testing 
  • Vague or hidden pricing without clear breakdowns 
  • Poor communication or unprofessional behavior from agents 
  • Lack of transparency in call reports or performance data 
  • No references, reviews, or proven track record 
  • Limited availability, such as no after-hours or weekend coverage

What key questions should you ask before hiring a phone answering company?

Key questions you should ask before hiring a phone answering company include: 

  • What pricing model do you use (per minute, per call, or monthly)? 
  • How do you handle after-hours, weekends, and holidays? 
  • Can your agents follow customized scripts for my industry? 
  • Do you offer bilingual or multilingual support? 
  • Which CRMs or tools can you integrate with? 
  • How do you report on call activity and service performance? 

How do professional answering services differ from in-house receptionists or call software?

An in-house receptionist works only during business hours and requires a salary, benefits, and training. Software solutions, while cheaper, usually rely on automated menus or voicemail, which can frustrate customers looking for a real person. 

Answering services combine the best of both: live human support without the overhead of full-time staff. They provide 24/7 coverage, industry-specific scripts, and multilingual options, which most small teams can’t manage alone. Unlike software, they add empathy and judgment to calls, and unlike a single receptionist, they scale with call volume.

Which tools, CRM integrations, and multilingual features do top phone answering services use?

Top phone answering services use: 

  • Tools: IVR systems, call recording, analytics dashboards, VoIP/softphones, helpdesk ticketing 
  • CRMs: Salesforce, HubSpot, Zoho, Microsoft Dynamics 
  • Multilingual: Bilingual agents, multilingual call scripts, real-time language support 

 

 

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared his perspective on what qualifications to look for when hiring a customer support partner. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

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